Ecommerce IT Service Delivery & BA – Logistics Platform

Uniqlo Co., Ltd.; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global apparel brand seeks an Ecommerce IT Service Delivery and Business Analyst in London. The role involves managing the technical administration of a digital e-commerce platform and collaborating with various teams to ensure seamless delivery. The ideal candidate has over 5 years of experience, strong communication skills, and a background in logistics. A hybrid working model is available.

Benefits

26 days of paid leave

30% staff discount

Private medical care (optional)

Hybrid working arrangement

Global profit share scheme

Qualifications

• 5+ years in service delivery or technical role focused on logistics.
• Experience in retail digital/ecommerce teams on EU or Global scale.
• Excellent knowledge of HTML, AWS, and microservices.

Responsibilities

• Maintain technical aspects of the e-commerce platform.
• Support creation of product specifications and release notes.
• Coordinate enhancement projects from requirement gathering to testing.

Skills

Communication skills

Stakeholder management

Experience in logistics

Technical administration

Strong team player

Tools

Microsoft Office Suite

Jira

Confluence

CRM tools

CMS tools

Job description

A leading global apparel brand seeks an Ecommerce IT Service Delivery and Business Analyst in London. The role involves managing the technical administration of a digital e-commerce platform and collaborating with various teams to ensure seamless delivery. The ideal candidate has over 5 years of experience, strong communication skills, and a background in logistics. A hybrid working model is available.