Ecommerce Executive - Entertainment

Blu Digital; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading entertainment business in West London is seeking an Ecommerce Executive to enhance ecommerce revenue and the digital customer experience. You will focus on improving conversion rates and analyzing customer feedback to refine the journey. The ideal candidate has experience with large-scale B2C websites and tools like Google Analytics. Join this dynamic team to drive significant ecommerce initiatives and participate in the digital transformation of the company.

Qualifications

• Experience in driving ecommerce KPIs including conversion rates and organic traffic.
• Ability to work with Customer Support to analyze feedback and improve the customer journey.
• Experience with large-scale B2C websites.

Responsibilities

• Drive ecommerce revenue and improve the overall digital experience.
• Manage the demand process from Marketing, Operations, Commercial, and stakeholders.
• Assist in the company's digital transformation efforts.

Skills

Driving conversion

Improving customer journey

Using Google Analytics

Understanding of B2C websites

Job description

Ecommerce Executive - Entertainment

West London

Our Client is an industry-leading entertainment business and is looking for an Ecommerce Executive to support their SVP Commercial and Ecommerce to drive Ecommerce revenue and improve the overall digital experience of their customers.

In this fantastic new role you will be driving ecommerce KPIs including conversion rates, organic traffic, and frequency. You will work with Customer Support to analyse and work on feedback, improve the customer journey, and assist with the company's digital transformation efforts. Along with this, you will manage the demand process from Marketing, Operations, Commercial and other stakeholders.

Ideally, you will have experience in driving conversion, improving the customer journey, and using tools such as Google Analytics. You will have experience with large-scale B2C websites and an understanding of techniques used to drive conversion.