eCommerce Compliance Executive

Pattern Trading Ltd; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an eCommerce Compliance Executive to join its dynamic team in London. This role involves ensuring compliance across various brands and marketplaces, addressing account health issues, and implementing internal policies. Ideal candidates will possess strong communication skills, a detail-oriented mindset, and a proactive approach to problem-solving. With a commitment to innovation and excellence, this company offers a vibrant work culture and significant opportunities for growth. Join a team that values collaboration and creativity, and make a real impact in the eCommerce landscape.

Benefits

28 Days Holiday

Competitive Salary

RSUs (Restricted Stock Units)

Hybrid Working

Health Shield Cover

Free Breakfast and Snacks

Pension Scheme

Enhanced Maternity and Paternity Leave

Regular Company Socials

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong attention to detail and problem-solving skills required.

Responsibilities

• Address account health & listing issues with brand management.
• Monitor compliance with local regulations and marketplace policies.

Skills

Verbal Communication

Written Communication

Problem Solving

Attention to Detail

Project Management

Data Analysis

German Language

Tools

Amazon Seller Central

ASANA

Job description

eCommerce Compliance Executive

Apply locations: London, UK | Time type: Full time | Posted on: Posted 2 Days Ago | Job requisition id: R-101343

Job Description:

Pattern is a leading ecommerce accelerator headquartered in the Silicon Slopes tech hub in Utah, with offices in Asia, Australia, Europe, the Middle East, and North America. Named one of the fastest growing companies in the US by Inc. 5000, Pattern has made its mark in the industry as one of Utah’s newest unicorns valued at $2 billion. Major brands like The North Face, Icebreaker, Bosch, and Sage trust Pattern. We recruit top talent from companies like Amazon, Apple, Google, eBay, Oracle, and Adobe.

We are expanding and seeking an eCommerce Account Health & Compliance Specialist to join our European team in London, supporting business scaling by safeguarding our brands on Amazon and other marketplaces.

Responsibilities:

1. Address account health and listing issues promptly, collaborating with the brand management team to ensure compliance across all brands and markets.
2. Conduct and own listing compliance reviews across various categories (supplements, food, cosmetics, etc.).
3. Monitor and report potential risks and non-compliance with local regulations and marketplace policies in Europe.
4. Assess risk profiles for brands and markets, proactively addressing issues.
5. Create and implement internal compliance policies and procedures.
6. Support investigations, appeals, POAs, and escalations alongside the Head of the function.
7. Maintain independence in mindset, effectively alerting and challenging where necessary to ensure robust compliance.

Qualifications:

• Excellent communication skills (verbal and written).
• Proactive attitude and eagerness to learn.
• Responsibility and reliability.
• Problem-solving tenacity.
• Strong writing and editing skills.
• Attention to detail.
• Ability to handle ambiguity.
• Comfortable communicating with senior leadership.
• Experience with Amazon Seller Central (desirable).
• Experience with project management tools like ASANA (desirable).
• German or other EU language skills are a plus but not required.

Ideal Candidates:

• Game Changers: Innovative, open-minded problem solvers.
• Data Fanatics: Data-driven, analytical thinkers.
• Partner Obsessed: Excellent communicators focused on exceeding partner expectations.
• Team of Doers: Proactive team players who take initiative and support others.

Hiring Process:

1. Initial phone interview with Pattern’s talent acquisition team.
2. Interview with a hiring manager.
3. Second-stage interview with a case study presentation.
4. Final interview with the European General Manager.

How to Stand Out:

• Be clear, concise, and specific using frameworks like STAR.
• Prepare to discuss professional achievements with data.
• Show how you can add value to Pattern.
• Highlight side projects related to data and analytics.

Why Work at Pattern?

Pattern offers opportunities to make a significant impact in ecommerce. Benefits include:

• 28 days holiday (increasing with tenure, capped at 32).
• Competitive salary and RSUs.
• Hybrid work model (2 days in the office).
• Health and wellness benefits, including health insurance, dental, eye care, and physiotherapy.
• Free office snacks and breakfast.
• Pension scheme.
• Enhanced parental leave.
• Regular social events.

Pattern is an equal opportunity employer committed to diversity and inclusion.

About Us:

Reach delivers hassle-free logistics solutions, leveraging technology and expertise to address transportation challenges across industries and borders.