eCommerce Associate Key Account Manager

The Clorox Company; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading consumer goods company seeks an eCommerce Associate Key Account Manager in Greater London. The role focuses on managing key accounts on Amazon, executing brand plans, and tracking performance. Ideal candidates will have extensive experience in eCommerce platforms and account management, along with strong skills in Excel and analytics tools. This position offers competitive compensation and a flexible work environment.

Benefits

Competitive compensation

401(k) program

Health benefits

Flexible work environment

Learning opportunities

Half-day Fridays

Qualifications

• Proven record managing accounts and setting demand creation plans.
• 1–2+ years of omni account management experience in consumer goods.
• Experience negotiating yearly investment plans.

Responsibilities

• Manage the Amazon Burt’s Bees Joint Business Plan and promotional strategies.
• Collaborate with various teams to implement new product initiatives.
• Track performance and recommend improvements for digital shelf content.

Skills

Account management

eCommerce platforms like Amazon

Inventory management

Excel skills (formulas, pivot tables, VLOOKUP)

Power BI and analytics tools

Content editing

Education

Bachelor’s degree preferred

Tools

Power BI

Concur

Canva

Job description

Overview

The eCommerce Associate Key Account Manager will manage and support the Amazon Burt’s Bees Joint Business Plan (JBP), execute brand and demand creation plans, and update regular digital shelf content, drive strong promotional plans & analysis. Collaborating with the eCommerce lead, brand teams, and Sales Planning to implement new product development (NPD) initiatives. Plan and launch Amazon merchandising and content updates, track performance and recommend improvements, manage inventory planning, forecasting, and process Amazon invoices through Concur. Additionally, the role supports Ever Clean Amazon digital shelf updates working closely with the Ever‑Clean eCommerce Sales Manager. 80% Account Management for Burt’s Bees; 90%/10% Ever Clean support. Lead relationship of Amazon AVS to drive growth, lead inventory and forecasting for Amazon BB, manage BB RR budget, and oversee new product development submissions to Vendor Central. Update digital shelf product detail pages with refreshed content and collaborate with internal teams for operational supply performance. Support Amazon Ever Clean activation plans, focusing on PDP maintenance and NLFs.

Qualifications

• Proven record managing accounts and setting clear demand creation plans, and preparing account level JBP’s.
• Experience with eCommerce platforms such as Amazon, Zooplus, and Ocado retailer portals.
• Strong background in inventory management and stock forecasting.
• Successfully managed/control brand reduced revenue budgets.
• Strong Excel skills (formulas, pivot tables, VLOOKUP).
• Proficient in Microsoft PowerPoint creation and editing.
• Confident using analytics tools such as Power BI and retail dashboards.
• Familiarity with digital shelf tools such as Profitero and e.store.
• Knowledge of Canva or similar online graphic design platform.
• Basic content editing experience.
• Knowledge and experience of Concur invoice processing or similar platform.
• 1–2+ years of omni account management (offline/distributor & online) in consumer goods, beauty, pet care, or similar FMCG categories.
• Experience negotiating JBP/yearly investment plans.
• Bachelor’s degree preferred.

Benefits

• Competitive compensation.
• Generous 401(k) program in the US and similar programs internationally.
• Health benefits and programs that support both physical and mental well‑being.
• Flexible work environment, depending on your role.
• Meaningful opportunities to keep learning and growing.
• Half‑day Fridays, depending on your location.

Clorox is committed to growth for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Apply directly to our job postings; do not submit your resume to any person via text message. Clorox does not conduct text‑based interviews and encourages caution regarding unsolicited recruiter texts.