eCOA Program Manager - Client Delivery & Impact

Clario; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global clinical research organization in the United Kingdom is seeking a Program Manager, eCOA, to manage client relationships and ensure project delivery excellence. The candidate will support project teams, monitor progress, and develop problem-solving strategies to address client needs. Ideal candidates will have a Bachelor's degree and significant experience in project management, particularly in the pharmaceutical field, with eCOA experience being highly desirable.

Benefits

Competitive compensation

Private medical insurance

Pension scheme with employer contributions

Generous annual leave

Flexible working arrangements

Qualifications

• 4–8 years of experience in the pharmaceutical or related field.
• Experience in eCOA considered highly desirable.
• Demonstrated ability to mentor staff and influence decisions.

Responsibilities

• Ensure consistency of delivery across programs by communicating requirements.
• Monitor study timelines and financial components.
• Develop problem-solving strategies to address customer issues.

Skills

Project management

Organizational skills

Interpersonal skills

Time management

Excellent communication

Microsoft Office proficiency

Education

Bachelor’s degree

Job description

A global clinical research organization in the United Kingdom is seeking a Program Manager, eCOA, to manage client relationships and ensure project delivery excellence. The candidate will support project teams, monitor progress, and develop problem-solving strategies to address client needs. Ideal candidates will have a Bachelor's degree and significant experience in project management, particularly in the pharmaceutical field, with eCOA experience being highly desirable.