Store Colleague

TN United Kingdom; Aberystwyth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Sales Assistant, where you will play a crucial role in delivering an exceptional shopping experience. This position offers the opportunity to thrive in a fast-paced retail environment, drive sales, and engage with customers. You will be part of a team that values personal and professional growth, with access to internal development courses and various employee benefits. If you are enthusiastic, flexible, and ready to take on challenges, this role is perfect for you!

Benefits

25% Company Discount

Exclusive Retail Deals

Counselling Services

Health Cash Plans

Internal Development Courses

Discounted Gym Memberships

Volunteer Opportunities

Qualifications

• Positive attitude towards a fast-paced retail environment.
• Enthusiasm for personal and professional growth.

Responsibilities

• Provide exceptional customer service and drive sales targets.
• Maintain high visual and merchandising standards in the store.

Skills

Customer Service

Sales Techniques

Communication Skills

Interpersonal Skills

Flexibility

Job description

Job Title: Sales Assistant

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. JD Group offers affluent opportunities for career development for motivated individuals interested in progressing their careers.

Responsibilities:

1. Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
2. Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
3. Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
4. Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
5. Process sales transactions, including cash handling and card payments accurately.
6. Upsell and cross-sell products to maximise sales opportunities.
7. Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
8. Address and resolve customer queries professionally.
9. Collaborate with team members to achieve store targets.

Role Objectives and KPIs:

• Contribute to achieving or exceeding the store's monthly sales target.
• Drive KPIs such as Units, Conversion, ATV, UPT.
• Achieve upselling and cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure all stock on the shop floor is fully replenished.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for viewing challenges as opportunities for personal and professional growth.
• Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

Employee Benefits:

• Company discount of 25% off a large number of products in-store and online across brands like JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors.
• Exclusive deals and discounts from retail and hospitality businesses via our online benefits platform (TELUS Health).
• Access to counselling services, digital health, and well-being advice through our benefits platform.
• Health cash plans.
• Internal development courses for personal and professional growth.
• Access to apprenticeships and accredited qualifications—earn while you learn (England only).
• Discounted gym memberships at JD Gyms.
• Opportunities to join colleague networks and support initiatives that drive positive change.
• Volunteer opportunities and contributions to the JD Foundation.
• Employer engagement forums to influence positive change.