eBilling Systems Coach & QA Specialist

Mishcon de Reya; City of Westminster; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading professional services firm in the UK is seeking an eBilling Specialist to support the Billing team with a new eBilling system. This role encompasses troubleshooting, quality assurance, and technical support, focusing on guiding the team to achieve independence in managing their eBilling tasks. The ideal candidate will have 3-5+ years of eBilling experience, proficiency in BillBlast and Aderant, and strong problem-solving skills. The firm promotes a diverse and inclusive workplace and encourages flexible working arrangements.

Benefits

Flexible working

Agile work culture

Inclusive workplace

Qualifications

• 3-5+ years law-firm eBilling experience.
• Proficiency with BillBlast and good working knowledge of Aderant.
• Strong understanding of VAT and LEDES file handling.

Responsibilities

• Support and guide Billing team in navigating eBilling platform.
• Troubleshoot issues related to eBilling queries.
• Analyse error trends and propose workflow improvements.

Skills

Problem-solving skills

Excellent communication

Strong organisational skills

Familiarity with VAT

Experience with SQL/reporting tools

Tools

BillBlast

Aderant

Serengeti

Tymetrix

Collaborati

Job description

A leading professional services firm in the UK is seeking an eBilling Specialist to support the Billing team with a new eBilling system. This role encompasses troubleshooting, quality assurance, and technical support, focusing on guiding the team to achieve independence in managing their eBilling tasks. The ideal candidate will have 3-5+ years of eBilling experience, proficiency in BillBlast and Aderant, and strong problem-solving skills. The firm promotes a diverse and inclusive workplace and encourages flexible working arrangements.