EAT Stock Management Technician

Cardiff and Vale University Health Board; Cardiff; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider based in Cardiff is seeking a Stock Management Technician. The role involves ordering, preparing, and maintaining equipment and spare parts for the Electronic Assistive Technology Service. Successful candidates should have an NVQ 3 and prior experience in customer care or procurement. The ability to communicate in Welsh is beneficial. This position offers a chance to impact patient care positively within a dedicated team.

Qualifications

• Knowledge of the clinical conditions of the users of the Service.
• Technical knowledge of the equipment supplied by the Service.
• Understanding of the purchasing process from requisition to payment.

Responsibilities

• Order and prepare requested EAT equipment.
• Maintain adequate stock levels for spare parts.
• Utilise the ALAS stock control system for management processes.

Skills

Effective communication

Accuracy

Computer proficiency with Microsoft Office

Customer care

Team collaboration

Ability to work under pressure

Welsh language skills

Education

NVQ 3, GCSE or equivalent Maths and English

Tools

ORACLE system

PMS/BEST system

Job description

EAT Stock Management Technician

The closing date is 04 January 2026

The Electronic Assistive Technology Service Wales (EAT) provides a holistic assessment, trials, long term loan and maintenance service that aims to enhance our patients' independence, mobility and ability to communicate. The EAT service is made up of four services, but to a large extent operates as a single entity with a common referral pathway, triage and treatment regimen. The Service is provided by a range of registered healthcare professionals that include Clinical Scientists, Speech and Language Therapists, Occupational Therapists, Clinical Technologists, supported by unregistered support staff e.g. Administrators, Technical Instructors and hopefully soon - by you as the Stock Management Technician.

The successful candidate will be responsible for ordering and preparation of requested EAT equipment, as well as for maintaining adequate stock levels of spare parts. They will receive, check and distribute deliveries of the above equipment, including posting it further to remote service bases.

If you are well organised, have some technical background, enjoy playing with gadgets and keep your area of responsibility in order, we would like to hear from you.

Main duties of the job

The post holder will work as a senior member of the purchasing and supply team supporting in the purchase, supply and preparation of medical equipment and consumables for Electronic Assistive Technology Services.

They will ensure that equipment stock levels are maintained at an optimum level to ensure smooth and timely delivery of the services to patients.

To utilise the computerised ALAS stock control system (BEST) and Oracle for ordering, receipt, control and distribution of equipment.

Support the manager and the administrative team in the administrative function as required.

To provide support to a variety of members of staff (both clinical and non‑clinical) working within the Electronic Assistive Technology Services.

Support the stock lead in the supervision and training of other staff.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Qualifications and Knowledge

• NVQ 3, GCSE or equivalent Maths and English
• Knowledge of ORACLE
• Understanding of purchasing process from requisition to pay
• Knowledge of the clinical conditions of the users of the Service
• Technical knowledge of the equipment, supplied by the Service
• Knowledge and/or experience of using patient administration system (PMS/BEST)

Experience

• Demonstrable experience in customer care environment.
• Previous experience of working in a NHS or warehouse or a procurement department.
• Experience in configuring and setting up computer based medical devices.

Skills and Attributes

• Ability to communicate effectively in a variety of mediums.
• Able to demonstrate good levels of accuracy in all areas of work.
• Able to work with computers, using Microsoft Office and /or other databases.
• Excellent customer care attitude and skills.
• Able to work on own initiative and as part of a team.
• Able to work under pressure with potential for interrupted work pattern.
• Understanding, speaking, reading, and writing in Welsh.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.