Early Years Administrator

Bright Horizons UK; Sheffield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent childcare organization in Sheffield seeks an Early Years Administrator to enhance parent outreach and support nursery operations. This role involves managing financial queries, coordinating invoices, and assisting the nursery manager. Ideal candidates bring administrative experience, strong organizational skills, and a commitment to exemplary customer service. Enjoy flexible hours and comprehensive benefits in a supportive environment where you can make a meaningful impact on children's lives.

Benefits

Childcare discount of 40% for first child

Enhanced parental leave

20 days annual leave plus bank holidays

Pension

Financial and wellbeing benefits

Professional development programme access

Qualifications

• Previous experience within an administrative role.
• Proven track record of delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.

Responsibilities

• Lead parent outreach initiatives and support nursery manager.
• Assist parents with financial queries and manage payments.
• Coordinate monthly invoice runs and manage invoice debt.

Skills

Organisational skills

Customer service

Communication skills

Proficient in Word, Excel, PowerPoint

Ability to resolve customer issues

Job description

Nursery – Bright Horizons Millhouses

Salary – From £12.71 and hour (dependent on qualification/s and experience)

Location – Sheffield S8 0LB

Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”

We’re looking for an Early Years Administrator to join our Millhouses Nursery - 20 hours/week(flexibility on days and hours)

Our Benefits

• From £12.71/hour
• Childcare discount of 40% for first child
• Enhanced parental leave
• 20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*
• Pension
• Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more
• Professional development programme access for every stage of your career, including access to a careers coach
• Shift options: 20 hours/week - days/times flexible

*Subject to T&Cs

The Role

As an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.

What we’re looking for

• Previous experience within an administrative role
• Proven track record of delivering outstanding customer service
• Ability to resolve customer issues and make independent decisions
• Strong organisational skills, and the ability to work in a fast-paced environment
• Proficient in Word, Excel, PowerPoint, and data entry
• Great communication skills, with colleagues, children, and parents

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.

If you want to make a difference, with a company who has been voted Great Place to Work every year since 2006, apply today!

We look forward to receiving your application!

If you experience any problems, please [e-mail] we will be happy to help.