Early Years Administrator

Bright Horizons Family Solutions, LLC.; Manchester; Presencial; GBP 26.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Childcare discount

Enhanced parental leave

Annual leave + holidays

Pension

Wellbeing benefits

Descripción de la vacante

Bright Horizons Trafford is recruiting an Early Years Administrator to support the nursery in coordinating new places, sessions and bookings. You will assist parents with financial queries, run monthly invoices, manage funding tasks and payment plans, and provide ad hoc administrative reports.

You'll bring prior administrative experience, excellent customer service, and strong organisational skills to a fast-paced team.

Formación

• Previous experience within an administrative role.
• Proven track record of delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills, and the ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Great communication skills, with colleagues, children, and parents.

Responsabilidades

• Lead parent outreach initiatives and support the manager with new nursery places, extra sessions and booking changes.
• Assist parents with financial queries and solutions, and coordinate monthly invoice runs.
• Handle invoice debt, funding tasks and manage payment plans.
• Support the nursery manager with ad hoc administrative tasks and reports.

Conocimientos

Administrative experience

Customer service

Issue resolution

Organisational skills

MS Office (Word, Excel, PowerPoint)

Communication skills

Herramientas

Word

Excel

PowerPoint

Descripción del empleo

Nursery – Bright Horizons TraffordSalary – £28,579.20 per annumLocation – Bright Horizons TraffordAre you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”We’re looking for an Early Years Administrator to join our Trafford nursery.Our Benefits£28,579.20 per annumChildcare discount of 40% for first childEnhanced parental leave20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*PensionFinancial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and moreProfessional development programme access for every stage of your career, including access to a careers coachShift options: 40 hours over 5 days*Subject to T&CsThe RoleAs an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.What we’re looking forPrevious experience within an administrative roleProven track record of delivering outstanding customer serviceAbility to resolve customer issues and make independent decisionsStrong organisational skills, and the ability to work in a fast-paced environmentProficient in Word, Excel, PowerPoint, and data entryGreat communication skills, with colleagues, children, and parentsBright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.If you want to make a difference, with a company who has been voted Great Place to Work every year since 2006, apply today!Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.Proud to be a Great Place to Work for 20 years. Apply today!We look forward to receiving your application!