Early-Morning Stock & Customer Experience Lead

Dunelm; Paisley; On-site; GBP 14,000 - 21,000; Part time

Job summary

Dunelm in Paisley is hiring a Stock Assistant for early mornings to help with deliveries, stock checks and shop-floor setup. Shift starts between 5am and 6am, 30 hours per week, £12.71 per hour for 18+. You’ll assist in keeping shelves stocked and displays tidy to start the day smoothly for customers.

You’ll also participate in front-of-store duties and backroom tasks, learning all aspects of store life while providing friendly, efficient service that helps customers find what they need quickly.

Qualifications

• Customer-oriented approach to ensure a joyful shopping experience.
• Deliver friendly, efficient service to support satisfaction scores.
• Assist with stock and deliveries, preparing items for the shop floor.
• Organise deliveries and stock by department for efficient replenishment.

Responsibilities

• Be customer obsessed—prioritize the customer in every interaction for a joyful experience.
• Deliver exceptional customer service to support strong CSAT scores.
• Handle stock and deliveries, prep for shop floor replenishment.
• Organise deliveries and stock by department for efficiency.
• Maintain clean, safe warehouse and shop floor controls.
• Prepare totes and pallets for salvage collection.

Skills

Customer service

Stock handling

Merchandising

Warehouse safety

Job description

Dunelm in Paisley is hiring a Stock Assistant for early mornings to help with deliveries, stock checks and shop-floor setup. Shift starts between 5am and 6am, 30 hours per week, £12.71 per hour for 18+. You’ll assist in keeping shelves stocked and displays tidy to start the day smoothly for customers.

You’ll also participate in front-of-store duties and backroom tasks, learning all aspects of store life while providing friendly, efficient service that helps customers find what they need quickly.