Early Careers Recruitment Apprentice

WTW; Greater London; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Defined contribution pension with 10%+

Hybrid working options

Share schemes

Job summary

WTW’s Global Early Careers Team is recruiting for a Level 3 Recruiter apprenticeship in London. You will support attraction, screening and engagement across UK locations, ensuring a positive candidate experience throughout the recruitment process.

Over 18 months you will complete a programme of study with six hours per week of taught content. The role includes travel to the London office and collaboration with a global team, mentoring and practical assessments.

Qualifications

• Experience in an office, admin, customer service, HR, operations or similar.
• Excellent organisational skills with the ability to manage multiple tasks and competing priorities.
• Calm and resilient under pressure, able to work effectively in a busy and fast-paced environment.
• Strong attention to detail with a commitment to accuracy.
• Confident using Microsoft Office applications, particularly Outlook, Excel, Word and Teams.
• Comfortable learning and using new technology and digital tools.
• Curious and willing to use Artificial Intelligence (AI) tools responsibly to improve personal productivity, organisation, research and work quality.
• Strong written and verbal communication skills.
• Able to build positive working relationships with candidates, colleagues and stakeholders.
• 3 A Levels or equivalent (must also have GCSE English and Maths)

Responsibilities

• Support the delivery of attraction activities by helping to organise virtual recruitment and engagement events.
• Assist with engaging students and early careers candidates through virtual channels, and supporting campaign content with the Employer Brand team.
• Proactively manage the recruitment process, including application screening and reviewing video interview submissions.
• Coordinate assessment centres by supporting scheduling, logistics and communications with candidates and assessors.
• Lead candidate welcome sessions and facilitate exercises within virtual assessment centres.
• Provide remote operational support for in-person events (in London), manage inboxes and ensure attendance.
• Maintain accurate trackers and communicate outcomes post-assessment, including offers and feedback.
• Deliver a positive candidate experience by assisting with communications and onboarding activities.
• Support the team in sharing updates, maintaining data, and preparing information for meetings.
• Collaborate with the global early careers team and build strong internal relationships.

Skills

Office experience

Organisational skills

Attention to detail

MS Office

Communication skills

AI tooling literacy

Problem solving

Stakeholder relationship

Education

3 A Levels or equivalent

GCSE English and Maths (4/C or above)

Tools

TopScore

Video interview platforms

Job description

Description

At WTW, we help the world's biggest organisations make forward-thinking choices about their people, their investments and the risks they face. Our expertise and advice make them stronger and more successful. We also support them to improve their people's health, skills and financial wellbeing. You'll be part of this impact, right from the start.

The Global Early Careers Team is responsible for the attraction, selection, assessment and engagement of early careers candidates on to our structured insight, apprentice, intern and Graduate programmes. We are driven by our commitment to inspire, engage and nurture the next generation of talent as they set out on their career paths.

The Role

Whilst studying towards a Level 3 Recruiter apprenticeship, you will support the delivery of early careers recruitment activity, helping the UK team to run programmes smoothly across different business areas and locations. Working closely with the wider team, you will assist with day-to-day tasks and help ensure candidates have a positive experience throughout the recruitment process. The key areas of responsibility include:

Candidate Attraction:

You will support the delivery of attraction activities by helping to organise virtual recruitment and engagement events. You will assist with engaging students and early careers candidates through virtual channels, as well as supporting the promotion of campaigns and content alongside the Employer Brand team.

Candidate Screening / Assessment Support:

You will proactively manage the recruitment process, including application screening and reviewing video interview submissions in line with screening guidelines.

You will help coordinate assessment centres by supporting scheduling, logistics and communications with candidates and assessors. You will lead candidate welcome sessions and also facilitate various exercises within virtual assessment centres. For in-person events, you will provide remote operational support to the UK early careers team, including managing inboxes, monitoring attendance, updating systems such as TopScore, preparing assessment materials and supporting issue resolution during events.

After assessment centres, you will maintain accurate trackers, recording and communicating outcomes, including offers and feedback where appropriate.

There will be a strong focus on process management, data accuracy, candidate communications and operational support across multiple programmes simultaneously.

Candidate Experience / Engagement:

You will deliver a positive candidate experience by assisting with communications and engagement activities throughout the recruitment process. This may include helping to set up webinars, insight events and onboarding activities for new joiners. You will also be responsible for ensuring candidate queries are responded to promptly and professionally, helping maintain a high-quality candidate experience across all touchpoints.

Stakeholder Support:

You will support the team in working with stakeholders across the business by helping to share updates, maintain accurate data and prepare information for meetings. This role will provide exposure to different teams while building your understanding of early careers recruitment.

Team Collaboration:

You will work closely with the early careers team globally, supporting day-to-day activity and helping with task coordination. You will build strong working relationships internally and contribute to a collaborative team environment.

Qualifications

What you'll bring

• Some previous experience in an office, administration, customer service, HR, operations or similar professional environment.
• Excellent organisational skills with the ability to manage multiple tasks and competing priorities.
• Calm and resilient under pressure, able to work effectively in a busy and fast-paced environment.
• Strong attention to detail with a commitment to accuracy.
• Confident using Microsoft Office applications, particularly Outlook, Excel, Word and Teams.
• Comfortable learning and using new technology and digital tools.
• Curious and willing to use Artificial Intelligence (AI) tools responsibly to improve personal productivity, organisation, research and work quality.
• Strong written and verbal communication skills.
• Able to build positive working relationships with candidates, colleagues and stakeholders.
• Proactive approach to problem solving and willingness to take ownership of tasks.
• 3 A Levels or equivalent (must also have GCSE Grade 4/C or above (or equivalent) in English and Maths).

Over the course of 18 months, alongside the responsibilities of your role, you will also complete a programme of study which will be a combination of assignments, coursework and exams. Whilst WTW and the selected government approved training provider, will equip you with all of the materials required, six hours per week to focus on your studies, and the support of a tutor, you will need to ensure that you are meeting all key milestones set out at the beginning of your apprenticeship and achieving the standards required, both academically and in your role.

Work Style

We operate a hybrid working environment (i.e. a mixture of working in the office and at home) and empower the team to choose their anchor days, however regular travel to the London office will be required (min one day each week).

The Application Process

Stage One: Online application, including CV

Stage Two: Invitation to complete an on-demand video interview

Stage Three: First round assessment (practical exercise and interview)

Stage Four: Second stage interview

Stage Five: Offer and Onboarding

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally.

• 25 days of annual leave plus an extra WTW day to relax and recharge.
• private healthcare
• life insurance
• group income protection
• regular health assessments
• our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
• hybrid working options
• access to an employee assistance programme
• fully paid volunteer day to make a difference in your community.
• an electric vehicle car scheme
• share scheme
• cycle-to-work programme
• dental and optical cover
• critical illness protection
• much more

Equal Opportunity Employer

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email