Festival Safety Steward - Sheffield

FGH Security; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking Festival Safety Stewards to ensure safety at iconic events this summer. This role involves monitoring access points, managing crowds, and providing exceptional customer service. Candidates should be passionate about safety, possess excellent communication skills, and be comfortable camping at festivals. The company values its team and offers various benefits, including instant access to wages and ongoing training opportunities. Join us in making events safer and more enjoyable for everyone!

Benefits

Instant access to wages

Discounts in retail and gyms

Ongoing training opportunities

Financial guidance

Varied deployments across sectors

Qualifications

• Passion for keeping people safe and understanding security risks.
• Excellent interpersonal and communication skills.

Responsibilities

• Monitor access points and patrol the site perimeter.
• Direct foot traffic and maintain crowd safety.
• Provide customer service and report suspicious behavior.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Security Awareness

Education

L2 Spectator Safety Certificate

Job description

About The Role

Position: Festival Safety Steward

Schedule: Various shift patterns available through the summer

Hourly Rate: £12.21 - £13.68* (*inclusive of holiday pay)

Contract Type: Fixed-term ending 30/09/2025

At FGH Security, we pride ourselves on our core values: 'Looking After Our Team', 'Giving Something Back', and striving to 'Be Great Today, Better Tomorrow'. We are seeking new Festival Safety Stewards who embody these values to join our team.

Join #TeamFGH this summer, ensuring safety at iconic events and festivals such as Glastonbury, Beat-Herder, Kendall Calling, Boardmasters, Gottwood, and many others.

You need to be over 18 to apply for this role.

Main Duties:

1. Monitoring access points and patrolling the site perimeter.
2. Ingress control including ticket validation, accreditation checks, guest guidance, and handling queries.
3. Crowd management: directing foot traffic, maintaining order, reporting anti-social behaviour, and ensuring crowd safety plans are followed.
4. Providing approachable customer service and support.
5. Monitoring and reporting suspicious behaviour and taking appropriate action.
6. Egress control.
7. Reporting and recording details of irregularities, incidents, searches, and patrols.

About You:

The ideal candidate will need to:

• Have a passion for Keeping People Safe.
• Understand security risks and threats at events and festivals.
• Be friendly with excellent interpersonal skills.
• Possess strong communication skills.
• Enjoy training and continuous learning.
• Be comfortable camping and able to provide necessary camping equipment.
• Be available to work over 24 hours per week during festivals, which is the minimum hours for the shortest festival in our calendar.

Note: Camping is a requirement for this role as the team stays on-site during festivals. If you prefer not to camp, please explore other vacancies.

You will undergo security screening according to BS7858:2019 and a DBS check. Additionally, you will need to obtain an L2 Spectator Safety certificate, which FGH will provide free of charge.

About Us

Founded in 2003, FGH Security aims to raise standards in the UK Private Security Industry. Our mission is KEEPING PEOPLE SAFE across various sectors while caring for our staff and improving the employee and customer experience. We foster a culture of innovation, learning, and career progression.

FGH Benefits and Welfare:

Our values guide our actions and decisions. We prioritize our team with benefits such as:

• Instant access to wages (up to 50% of earned salary before payday)
• Modern software for shift scheduling, communication, and document access
• Discounts in retail, gyms, and more
• Financial guidance
• Ongoing training and progression opportunities
• Varied deployments across sectors
• ACS Accreditation
• MIND Employer status
• Real Living Wage Employer

FGH Security is committed to fair treatment of all team members and users of our services, regardless of race, gender, religion, sexual orientation, age, disability, or background.