Membership Service Administrator

Manpower Group (UK)
GBP 60,000 - 80,000
Job description

Our Union client based in London EC1V are looking for a Membership Service Administrator who will provide secretarial and administrative support within the Region, to the Regional Officers of the district and deal with enquiries from the branches and other colleagues.

Hours - Monday to Thursday 9am to 5pm Friday 9am to 4pm (1 hour Lunch)
Salary - £26.12 per hour
Duration - 1 month's temporary cover - possibly longer

Key Responsibilities

  • Provide secretarial and admin support as required, diary management, arranging meetings, minute taking
  • Provide organisational support for the officers generally
  • Keep filling up to date
  • Maintain data base and run general reports using Word and Excel
  • Answer queries and provide assistance to members
  • Keep Regional Industrial activists / shop Stewards /Branch Officer listings up to date on the membership systems
  • Open correspondence and respond as appropriate on a timely basis
  • Accurately record absence and holidays taken for all District Office employees - Officers and staff
  • Undertake regional administrative functions to ensure excellent service to members, officer, activists, and branches

Key Requirements

  • Previous Office Experience in a Secretarial and Administrative capacity
  • Competent use of all Microsoft Office applications with minimum standard of Advanced Excel and Word.
  • Transcription skills using appropriate techniques (e.g Shorthand, speedwriting, note taking)
  • Good interpersonal Skills, the ability to communicate with people at all levels
  • Displays a flexible and co-operative approach to initiating and completing changes of processes/working practices
  • Discretion and the ability to work to a high degree of confidentiality
  • Ability to work under pressure and meet deadlines
  • Ability to prioritise workloads
  • Experience of taking minutes at meetings


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