EA to CEO

Club L London; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading fashion retailer in Manchester is seeking an experienced Executive Assistant to support the CEO. You will manage complex schedules, coordinate international travel, and facilitate communication with senior stakeholders. Ideal candidates should have prior experience in similar roles and proficiency in Microsoft Office. This position offers benefits like a bi-annual bonus and 25 days of annual leave.

Benefits

Bi-annual bonus scheme

25 days of annual leave

Flexible working hours

40% staff discount

Healthcare Cashplan

Free onsite gym

Qualifications

• Demonstrable experience in supporting a CEO or Group Executive in global environments.
• Ability to handle international operations and executive travel.
• Proactive and solutions-oriented attitude.

Responsibilities

• Manage complex calendar and scheduling for the CEO.
• Coordinate international travel and logistics.
• Draft and manage sensitive documents and reports.
• Act as CEO's liaison with stakeholders.

Skills

Experience in a senior-level EA role

Proficiency in Microsoft Office

Exceptional communication skills

Attention to detail

Tools

Digital collaboration tools

Job description

About Us

Club L London are the next‑generation online retailer refining accessible luxury for forward‑thinking women worldwide. Delivering timeless and trend‑oriented styles in sizes 4‑20 for every life moment, we design proudly in‑house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up‑and‑coming talents that we think you’d fit right into.

A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.

The Role

We are seeking an experienced Executive Assistant (EA) to support the Group CEO, with businesses spanning multiple sectors and geographies. This is a rare and high‑impact opportunity to partner closely with a dynamic and visionary leader at the helm of a rapidly evolving group with a global footprint.

The role is high‑trust, fast‑paced, and intellectually engaging; you will act as a critical right hand, ensuring the CEO’s time, energy, and focus are optimised across business operations, strategic initiatives, board responsibilities, and key relationships.

Key Responsibilities

Strategic Diary & Inbox Management

• Manage a complex and dynamic calendar spanning multiple businesses, time zones, and international locations.
• Anticipate, prioritise, and resolve scheduling conflicts while ensuring strategic alignment of time.
• Monitor and triage high volumes of correspondence with discretion and strategic judgement.
• Prepare the CEO with agendas, briefings, and context for all meetings and engagements.

Global Travel & Logistics

• Coordinate international travel across multiple regions and business lines, including flights, visas, accommodations, and high‑level itineraries.
• Manage logistics for offsite meetings, board sessions, and investor engagements.
• Maintain agility to respond to last‑minute travel changes or emergent opportunities.

Executive & Personal Support

• Serve as a trusted proxy for the CEO in internal and external communications.
• Draft, review, and manage sensitive documents, reports, and board‑level presentations.
• Conduct research and create briefing materials on strategic initiatives, markets, and partners.
• Attend meetings as needed, track key actions, and ensure timely follow‑through.

Stakeholder & Relationship Management

• Act as the CEO’s liaison with board members, senior leadership, investors, and strategic partners.
• Communicate on the CEO’s behalf with clarity, warmth, and professionalism.
• Help build and maintain trusted relationships across business and industry.
• Represent the Executive Office with professionalism, warmth, and discretion.

Project & Initiative Oversight

• Drive select cross‑functional or CEO‑led initiatives from concept through execution.
• Support the CEO’s involvement in industry events and group‑wide brand moments.
• Liaise with PR, marketing, and communications teams on executive visibility and positioning.

Operational Excellence

• Maintain and refine executive systems including document management, contact databases, and process workflows.
• Track and reconcile expenses; manage light finance administration for the Executive Office.
• Oversee VIP logistics, corporate gifting, and group‑wide executive protocols.

Confidentiality & Discretion

• Navigate high‑pressure and sensitive environments with absolute professionalism and confidentiality.
• Exercise sound judgement and emotional intelligence in all aspects of the role.

About You

• Demonstrable experience in a senior‑level EA role supporting a CEO, Chairperson, or Group Executive—ideally in multi‑entity or global environments.
• Demonstrated ability to support international operations and executive travel.
• Exceptional written and verbal English; confident communicator with senior stakeholders.
• Composed and trustworthy with a high level of professionalism.
• Proactive, solutions‑oriented, and thrives in autonomous environments.
• Meticulous attention to detail, structured thinking, and deadline‑driven.
• Well‑versed in Microsoft Office and digital collaboration tools.
• Comfortable navigating multicultural, cross‑border business dynamics.

What’s on offer?

• Bi‑annual bonus scheme.
• 25 days of annual leave (plus bank holidays).
• Extra day off for your birthday.
• Flexible working hours around core hours of 10‑4.
• Cycle to work scheme.
• 40% staff discount across Club L and Lavish Alice products.
• Healthcare Cashplan.
• Free onsite gym.
• Enhanced pension contribution.
• Enhanced maternity and sick pay.
• Free snacks, drinks & treats.
• Social events.