EA and Junior Business Manager

MUFG Bank, Ltd; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working requests

Diversity and inclusion initiatives

Job summary

A leading financial institution in London seeks an Executive Assistant to support the Transaction Banking EMEA Head. This role entails managing travel and expenses, supporting departmental initiatives, and assisting in business management development. Ideal candidates possess strong numerical and communication skills, along with over 3 years of EA experience. The position promotes career growth within business management in a dynamic financial environment, emphasizing inclusivity and continuous improvement.

Qualifications

• 3+ years experience as an EA with business management aspirations.
• Foundational understanding of commercial banking.
• Must communicate effectively at all levels.

Responsibilities

• Manage travel, expenses, and diary for TB EMEA Head.
• Support departmental initiatives for Kaizen and CSR.
• Drive digital initiatives including AI adoption.

Skills

Strong numerical skills

Written and verbal communication skills

Detail-oriented

MS Office proficiency

Education

A Level equivalent or BA

Tools

Power BI

Tableau

Job description

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.**OVERVIEW OF THE DEPARTMENT/SECTION**MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG’s Global Transaction Banking business.Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade Finance and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.Transaction Banking EMEA solutions suite to our regional and global client franchise comprise of* Trade Finance & Working Capital* Cash and Liquidity Management solutions* Transactional FX and netting solutions* Connectivity solutions* Balance sheet / financial resources and risk managementTB EMEA is organized across industry recognized pillars of TB product, sales, implementation, client services and account management, planning and risk functions with a responsibility for EMEA booked and EMEA HQ-ed network revenue across our 50-country international proprietary network.**MAIN PURPOSE OF THE ROLE*** 30%: EA to the TB EMEA Head, with primary responsibility for travel, expenses and diary management* 50%: Junior business management supporting responsibilities, as outlined in responsibilities* 20%: Departmental Initiatives supporting Kaizen (continuous improvement); CSR (Corporate Social Responsibility initiatives); Dx (digital initiatives such as AI adoption); Learning Programmes & Digital Brand & Content**KEY RESPONSIBILITIES*** **30%: Provide EA support to TB EMEA Head of Department** as required, including:- + Oversee the day to day team administrative workflow. + Diary Management, including meeting co-ordination both external and internal. + Travel & entertainment, adhering to MUFG policies; + Timely completion of appropriate expense claims + Monitor, report and manage the cost centre, especially areas such as travel, entertainment and training + Liaise with various other stakeholders across different divisions (e.g. credit, front office, systems, audit, operations) + Implementing new controls and processes as appropriate to level + Co-ordinating, diarising intra department meetings, meeting rooms & ensuring papers prepared & delivered on time. + Developing and maintaining strong relationships with key stakeholders within MUFG both regionally and globally* **50% : Development into analyst level and career ambition within business management / COO type function**This role is ideal for an ambitious analyst who wants to grow into and professional a career journey within a COO type domain. This role will be responsible to learn, co-create and support delivery of critical TB EMEA divisional responsibilities including for supporting the TB EMEA Divisional, including* Developing, diarizing & ensuring socialization and commitment of and by TB and stakeholder commitments* Provision & communication of TB EMEA / HO Regional Priorities, Performance & Execution Progress;* Strong financial and non-financial KPI / KRI establishment, socialization, attainment & mitigation actions;* Production, interpretation & communication of actionable insights and relevant data strategy;* Ensuring sustainability (and escalation) of revenue, cost & NoP, client segmentation; TB Target Operating model deliverables and bench-strength;* Business Continuity, Operational Resilience and Cyber Security Policies & Adherence* **20%:** Departmental Initiatives supporting **Engagement & Inclusivity**: **Kaizen** (continuous improvement); **CSR** (Corporate Social Responsibility initiatives); **Dx** (digital initiatives such as AI adoption); **Learning Programmes and Digital Brand & Content Strategies** + Drive, creation, comms & ongoing execution of departmental Kaizen or Digital / AI initiatives + Support proactively MUFG EMEA and team CSR initiatives + Help define and drive TB Learning curriculum & B curriculum into Bank wide Learning & Development programmes + Support Global TB@MUFG brand internally through Kizuna & externally through approved professional media outlets**Work Experience, Skills and Experience****Functional / Technical & Motivational Competencies:**Essential:* **Over 3 years of work experience as EA with foundational business management expertise** and the desire to learn and career-develop into a business management professional within a financial institution (commercial and corporate banking preferred)* **Foundational understanding of commercial banking and deliverables highlighted within the responsibilities section*** **Strong numerical, written and verbal communication skills, ability to communicate effectively at all levels*** **Excellent MS suite capabilities** including, Co-pilot, Power BI & Tableau fluency, interest and experience in agentic aI would be an advantage* **Detail conscious**, ensuring reliability at all times, and committed to producing high quality and professional work in a team environment* Ability to deal with people of all types and personalities at all levels* Good written communication – especially important due to the interaction with senior management**Education / Qualifications:**Essential* A Level equivalent minimum or equivalent work experience / BA an advantage. English fluency & numerical proficiency are essential.**PERSONAL REQUIREMENTS*** **Communication:** Clarity, precision and outcome-orientated communication skills, with ability to simplify complex topics and agree next steps and outcomes. Proactive & Motivated approach.* **Curiosity and Kaizen approach to work:** the ability, confidence and trust to ask why / why not and solicit buy in at TB and broader regional level to make impactful continuous improvements for our internal and client franchise ways of working* **Tenacity and resilience**, with a strong sense of accountability to deliver* **Prioritization pivot**: Demonstrated ability to work across complex and connected regional priorities, understand prioritizations and pivots positively with a growth mindset. Attention to detail and manage interconnected workloads and tight deadlines.* **Culture carrier:** motivated by continuous learning, assimilate & application of learning, effective practices to enhance team ways of working, client centricity and global network connections. Motivated to actively lead & engage others on team and EMEA-wide engagement initiatives, CSR leadership and contributing to the growth and inter-connectivity of the TB business globallyWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy