Senior IT Engineer - GBP 40000

In Technology Group
West Midlands Combined Authority
GBP 40,000 - 60,000
Job description

Position - Senior IT Engineer

Base: Head Office - Worcester / Hereford

Salary - GBP 30000 - GBP 40000 D.O.E

Benefits - Holidays, Pension, Parking, Events

Key Duties and Responsibilities

  • Diagnosing and resolving complex technical issues remotely and on site
  • Setting up and configuring of new laptops, desktops, MAC's and other client devices including tablets and smart phones.
  • Installation and device support for hardware such as scanners, printers, projectors, Interactive whiteboards, and Interactive TV's.
  • Support and on-going maintenance of physical and virtual server environments
  • Support and on-going maintenance of customer e-mail environments including Exchange and 365
  • Server and client software installation and upgrades
  • Active Directory troubleshooting and administration including group policy management, DNS and DHCP
  • Firewall/SonicWall administration and maintenance

Technical Skill Requirements

  • Microsoft Operating Systems including Microsoft Azure
  • Microsoft Office 365/Deploy/Manage
  • Microsoft Exchange and Exchange online
  • Active Directory Installation Configuration and Administration
  • Hyper-V and VMWare
  • Mobile Device Management (MDM)
  • Configure and install various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, QoS)

Other requirements

  • Enhanced DBS (to be renewed every 3 years) - company funded
  • Full UK Driving License
  • 2 x References, one of which must be your current or most recent employer
  • Qualification validation check

Company Benefits

  • 22 Days Holiday + BH (rising to 24 days + BH after 2 years' service)
  • Company Pension
  • Company Event
  • City Centre Location
  • Free on-site parking

Health and Safety

It is the duty of all employees to ensure that a safe working environment and safe working practices are always maintained

Policies and Procedures

All employees, always are subject to the Company policies and procedures

Data Protection

In line with national legislation, and Company policy, all data will be processed in a fair and lawful way, for the specific registered purpose and not disclosed in any way incompatible with such purpose or to any unauthorised persons or organisations

Mandatory Training

All staff are required to attend any training designated by the Company as mandatory (compulsory) for the position held or to provide evidence of previous, recent equivalent training at a level appropriate to the post held

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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