Human Resources Assistant

Redwing Solutions Ltd; West Midlands; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a full-time HR Assistant to join their dynamic team. This role offers the opportunity to make a meaningful impact on client relationships while working in a supportive and fun environment. As a key member of the HR team, you will handle a variety of tasks, from managing client inquiries to drafting essential HR documents. With a commitment to professional growth and a focus on client-first values, this role is perfect for someone eager to launch their HR career. Enjoy generous holiday benefits and a unique workplace atmosphere that encourages collaboration and creativity.

Benefits

6.6 weeks holiday

Pension scheme

Sick pay scheme

Employee Assistance Programme

Health Cash Plan

Free parking

Weekly organic fruit delivery

Discretionary bonus scheme

Office dog

Scenic country walks during lunch

Qualifications

• Degree holder eager to start their HR career.
• Excellent written and verbal communication skills.

Responsibilities

• Triaging client calls and providing HR support.
• Drafting employee handbooks and maintaining records.

Skills

HR Administration

Client Communication

Data Management

Employment Law Knowledge

IT Skills

Written English Skills

Education

Degree in Business Management

Degree in HR

Degree in Psychology

Tools

MS SharePoint

CRM Software

Job description

About Us:

Redwing Solutions, founded in 2004, is the UK's leading HR Consultancy specializing in HR services for Day Nurseries, Pre-schools, and Out of School Clubs. Recognized as a finalist for the HR Consultancy of the Year award in 2020 by Personnel Today, we are experiencing continued growth and are seeking a full-time HR Assistant to join Team Redwing.

Based in Redditch, Worcestershire, this role is office-based.

Why Work With Us:

• Monday to Friday, 9 a.m. to 5 p.m., 37.5 hours per week
• Office dog! *woof
• Work in a converted cow shed with scenic country walks during lunch
• A fun, supportive environment that values client relationships and celebrates milestones like birthdays

We make a real difference in the lives of the business owners and managers we support daily.

The Role:

Key responsibilities include:

1. Triaging client calls and assigning tasks to team members
2. Providing answers to clients' HR questions
3. Collaborating with HR Advisors/Consultants to prepare letters, templates, and structures
4. HR administration tasks, including designing Job Descriptions and collating Exit Interview data
5. Gathering Employment References
6. Drafting Employee Handbooks for new and renewing clients
7. Creating HR and employment law presentations for clients and prospects
8. Responding professionally to email inquiries
9. Supporting HR team members with casework and SAR requests
10. Writing articles and blogs on employment law and HR advice for small businesses
11. Maintaining accurate records on MS SharePoint and CRM
12. Representing the company at conferences and trade events
13. Handling new client inquiries via phone

Ideal Candidate:

• Holds a degree in Business Management, HR, Psychology, or related field; eager to start their HR career
• Enthusiastic about delivering transactional HR support across the UK
• Maintains confidentiality and handles data securely
• Excellent written English skills
• Confident IT skills and phone communication
• Embodies our core values: client-first, caring and honest, hardworking and fun, proactive, and results-oriented
• Owns transport (we are about ½ mile from a bus stop)
• Legal right to work in the UK

Benefits:

• 6.6 weeks holiday (including Bank and Public holidays), Pension, Sick Pay Scheme
• Employee Assistance Programme
• Health Cash Plan
• Free Parking
• Weekly Organic Fruit Delivery
• Discretionary Bonus Scheme
• Salary: £25,350 per annum