Customer Account Manager

TN United Kingdom; London; Remote; GBP 40,000 - 80,000; Full time

Job summary

Join a dynamic global sales team as a Customer Account Manager, where you will leverage your expertise in Business Intelligence solutions to manage and expand client accounts across EMEA and APAC. This role emphasizes building lasting relationships with corporate leaders, developing strategic sales plans, and achieving revenue goals. The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and is passionate about driving business growth. If you are eager to make a significant impact in a forward-thinking company, this opportunity is perfect for you.

Qualifications

• Experience in selling Business Intelligence solutions and embedded analytics.
• Proven track record in generating new business before transitioning to Account Management.

Responsibilities

• Retain and grow customer accounts across EMEA and APAC.
• Develop and execute sales strategies to exceed targets.

Skills

Business Intelligence

Sales Strategy Development

Client Acquisition

Relationship Management

Communication Skills

Education

Bachelor's Degree

Tools

Salesforce

Job description

Social network you want to login/join with:

Job Title: Customer Account Manager

We are seeking a skilled Customer Account Manager to join our global direct sales team at insightsoftware. This role reports to the Senior Divisional Vice President and focuses on managing and expanding customer accounts for our BI and Data connectivity products across EMEA and APAC. The ideal candidate will have expert knowledge of Business Intelligence solutions and proven experience in acquiring new clients before transitioning into Account Management. Learn more about our products here.

Responsibilities

1. Retain and grow your customer base across EMEA and APAC.
2. Build strategic, long-term relationships with corporate leaders in your territory.
3. Nurture and expand relationships with existing customer accounts.
4. Develop and execute sales strategies to meet and exceed sales targets through prospecting, qualifying, managing, and closing opportunities.
5. Maintain a robust sales pipeline to achieve revenue goals consistently.
6. Engage in proactive prospecting via phone, email, marketing campaigns, referrals, etc., coordinating with marketing to qualify leads.
7. Coordinate resources, including product support and sales engineering, throughout the sales process.
8. Present value propositions and negotiate deals with key clients and senior executives.
9. Manage customer data and report on pipeline and forecasts using Salesforce.
10. Stay highly informed about company products and target industries to support sales efforts.
11. Communicate effectively with management, customers, and support teams.
12. Participate in team activities, including strategy, sales training, marketing, and customer care.
13. Apply a consultative approach to diagnose customer needs.
14. Close deals and acquire new customers.

Qualifications

• Experience selling embedded analytics, Business Intelligence, and reporting tools into the enterprise space.
• Proven ability to generate new business (new logos) before moving into Account Management roles.
• Ability to thrive in a fast-paced environment with disciplined activity planning.
• Excellent communication skills, including cold calling, proposals, and presentations.
• Energetic, driven, committed, and passionate.
• Relevant bachelor’s degree or work experience.

Additional Information

All information will be kept confidential per EEO guidelines. Currently, insightsoftware cannot sponsor candidates not eligible to work in the job location. #LI-Remote

Learn more about us: InsightSoftware - Hear From Our Team

Background checks are required where permitted. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, gender, sexual orientation, age, disability, veteran status, or other protected classes.