Commercial Administrator

First Call Contract Services, Ltd.
London, Woolwich, Greater London
GBP 60,000 - 80,000
Job description

Our client, established in 1937 are the leading essential oil company based in South East London. They offer a mix of traditional core values coupled with innovative and creative solutions. As a company they are deeply rooted in their commitment to crafting the very best natural products, enhancing the flavour and fragrance ingredients purchased by their global customer base. As a key player in the realm of Essential Oils and natural products, they embrace sustainable practices and ethical sourcing to ensure the highest standards in their offerings.

Industry leading, household brands, use their ingredients in products that will almost certainly appear in your daily lives, perhaps without you even realising it! They are the silent partner in everything from Confectionery to Cleaning Products, providing their customers with the consistency and expertise that are required to maintain their brands in an ever changing world.

The Role- Commercial Administrator

To serve their expanding global client base, they are looking to grow their Commercial Team. If you are a driven professional with a passion for natural products, they are looking for a Commercial Administrator to join the company. You will be joining a team that combines tradition with innovation, making a positive impact on the lives of their global community.

  • Receive and action incoming calls and emails from customers and the commercial team
  • Process customer orders and enquiries in a timely manner
  • Process new sample requests using percentages to accurately calculate formulations to ensure their customer receives the correct materials
  • Accurately maintain customer files, liaising with the Commercial Managers and Stock Control Team to ensure ingredients are available for customer requirements.
  • Oversee the on time and in full deliveries of customer contracts, working with their Logistics Team to schedule overseas deliveries.
  • Work with their Regulatory Team to ensure documentation requests are received by their customers
  • Keep up with current global affairs and the impact this will have on the ingredients they offer as well as the trends within the Flavour and Fragrance industry
  • Support the Commercial Managers/Directors with any other tasks that are required within the day to day running of the business

They are looking for

  • Excellent phone and customer services manner
  • Strong attention to detail is critical
  • Confidence completing percentage and decimal calculations and currency conversions
  • Must have previous experience in an order processing environment
  • Ability to multitask and prioritise workload and have excellent time management
  • Be able to work independently
  • Understanding of Excel and ability to complete basic calculations within the programme

What they will offer

  • £28,000 - £30,000 annual salary - dependant on experience
  • Discretionary annual bonus
  • 5% Pension contribution
  • Private Health care
  • 23 days annual leave increasing with service
  • Career progression for the right candidate

Monday to Friday

8am- 4pm with a 1 hour lunch

If you are interested in this role please click apply below to be contacted by a member of the team. You can also text your full name + Commercial Administrator to 07442 414116 - and you will be contacted.

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