E learning Administration Assistant

GORDON YATES; City Of London; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A recruitment agency is seeking an experienced eLearning Administrator in London. This role entails managing support tasks for the eLearning team, enhancing marketing efforts, and handling client communications. Candidates should have a background in sales and marketing, experience with learning management systems, and strong organizational skills. This position offers a hybrid working environment and an immediate start, with a salary range of £26K–29K annually.

Qualifications

• Experience of sales and marketing in an eLearning or similar environment.
• Experience with learning management systems (D2L Brightspace).
• Creative design skills with an eye for detail.
• Ability to work under pressure, meet deadlines and prioritise own workload.
• Social media experience.

Responsibilities

• Manage the busy eLearning and Trainees Online mailboxes and calls.
• Process card payments for users unable to subscribe online.
• Support and handle escalated queries for eLearning projects.
• Liaise with external stakeholders regarding LMS issues.
• Prepare monthly data usage reports.
• Provide customer-oriented administrative support.
• Enhance eLearning’s social media presence.
• Lead targeted marketing campaigns for subscriptions.
• Assist with preparation for Advisory Board meetings.
• Maintain financial records regarding invoices and expenses.

Skills

Sales and marketing experience in eLearning

Experience with D2L Brightspace

Creative design skills

Ability to work under pressure

Social media experience

Job description

E learning Administration Assistant

We are currently recruiting for an eLearning Administrator to start immediately on a temp basis until April 26. Salary 26‑29K £16‑18 per hour.

Hybrid working – Based in Tower Hill.

WHO WILL YOU BE WORKING FOR?

Our client is an established non‑profit Healthcare organisation.

The eLearning Administrator provides administrative support to the eLearning team, acts as the key point of contact for all eLearning customers and leads on eLearning’s marketing activities.

WHAT WILL YOU BE DOING?

• Manage the busy eLearning and Trainees Online mailboxes and calls, responding to queries in a professional and timely manner.
• Process card payments for individual users unable to subscribe online.
• Support and efficiently handle queries escalated to the eLearning team around other eLearning projects, liaising with other College departments as necessary.
• Liaise with external stakeholders (D2L BrightSpace) regarding any troubleshooting issues relating to the LMS in order to reach a timely resolution.
• Prepare monthly data usage reports and other related reports as required for the team.
• Provide customer‑oriented administrative support service for the team.
• Enhance eLearning’s social media offering and following.
• Lead on targeted marketing campaigns to increase subscription numbers, particularly around large institutions.
• Contribute to preparation and presentation at Advisory Board meetings, assisting the eLearning Editorial Coordinator as required.
• Process and maintain accurate financial records regarding invoices, expenses and refunds and liaise with the Finance department where necessary.

ABOUT YOU

• Experience of sales and marketing in an eLearning or similar environment.
• Experience with learning management systems (D2L Brightspace).
• Creative design skills with an eye for detail.
• Ability to work under pressure, meet deadlines and prioritise own workload.
• Social media experience.

HOW DO I APPLY?

To apply for this role, please click on the ‘Apply’ button below.