e-Health Project Manager

EAST LANCASHIRE HOSPITALS NHS TRUST; Lancashire; On-site; GBP 45,000 - 55,000; Full time

Job summary

A healthcare trust in the UK is seeking a skilled IT Project Manager to manage high-cost, high-risk IT projects. The role involves coordinating with stakeholders, managing project budgets, and ensuring timely delivery of projects that enhance service quality. Ideal candidates will possess a PRINCE2 qualification and a strong background in IT project management. The position offers opportunities for professional development in a dynamic healthcare environment.

Benefits

Professional development opportunities

Supportive working environment

Qualifications

• In-depth experience managing complex IT projects.
• Experience working in a health or social care sector.
• Evidence of continuing professional development in IT change management.

Responsibilities

• Manage and coordinate IT projects across the organization.
• Ensure projects are delivered on time, within budget, and meet quality standards.
• Develop and maintain effective communication with stakeholders.

Skills

Project delivery

Stakeholder management

Communication skills

Budget management

Team leadership

Risk management

Education

Project Management qualification (PRINCE2 Practitioner level)

Masters degree or equivalent experience

Degree level education

Job description

Job Description

The post holder will be responsible for managing a number of complex, high‑cost, or high‑risk IT projects which will drive and enable change. They will liaise with key stakeholders from across the trust and manage the IT Project Management portfolio, working closely with other programmes. The post holder will also have responsibility for the coordination and management of the e‑health Project Management Team, ensuring that projects are managed, supported, delivered on time, delivering quality and to budget, ensuring all project documentation is developed and maintained including but not limited to:

• Project Brief
• PID
• Project Plan
• Risks and Lessons Log
• Highlight and Checkpoint Reports

The role requires a professional project management approach that involves considerable responsibility for the coordination of projects and activities in accordance with customer needs, supplier capability and national and local standards and requirements.

Responsibilities & Duties

• Responsible for the effective delivery of all IM&T projects across all the IM&T project programme of work.
• Lead and develop a coordinated Project Management approach for adaptation across the whole ELHT organisation in respect of Informatics related projects.
• Coordinate and develop, alongside the Senior Programme Office Lead for service development new policies and procedures to optimise project delivery.
• Responsible for developing and delivering assigned projects or supporting projects that deliver the e‑health strategy and any additional requirements as directed by the Senior Informatics Team.
• Promote a team ethos and high standards both individually and as a team, in the achievement of IM&T objectives and priorities.
• Lead on the delivery of the assigned projects, managing all IT work streams to ensure that the project is developed on time and to budget.
• Responsible for the Informatics Project Team departmental budget, authorising expenditure and with accountability for expenditure within the team.
• Maintain the allocated project budgets, authorising and reporting on spend to the Chief Information Officer and Assistant Director of Systems.
• Manage highly complex, sensitive and sometimes contentious communications for both the overall project and between different work streams, conveying service concepts clearly to a wide range of internal and external stakeholders.
• Manage relationship between Project stakeholders, Clinical Staff and suppliers during project delivery to ensure positive communication between the trust and supplier is maintained across all work streams.
• Maintain a positive focus and be able to effectively manage any resistance to change, breaking down barriers and resistance to aid the delivery of the project.
• Engage with the project sponsors and leads to ensure a robust project management approach is in place to progress and successfully deliver project objectives.
• Test and challenge work streams to gain assurance that each work stream will fulfil its objectives.
• Work with the Head of System Support to provide status updates on the projects delivery.
• Coordinate and provide project information, reporting on progress and slippage against agreed milestones.
• Develop and maintain effective communications with ELHT staff and work stream leads, employing skills of motivation, persuasion and negotiation.

Training & Development

• Co‑ordinate training for projects in conjunction with the Training and Resource Manager.
• Ensure effective change management of processes is implemented across the IM&T project portfolio.
• Responsible for staff training and development as well as effective induction processes.
• Delegate responsibility for project team staffing costs including both permanent, fixed‑term contract.
• Accountable for the day‑to‑day management of project team members as appropriate.
• Set targets for the project team staff which performance can then be monitored against.

Professional Responsibilities

• May be required to develop and submit business cases with delegated authority for approved project budgets.
• Ensure all projects follow recognised standards (e.g. PRINCE2) and trust standards for project control, with a complete project and resource plan, agreed reporting milestone and reporting tolerances, and that these plans are kept up to date.
• Review project processes and performance and ensure that lessons learned are documented and shared with similar projects across the trust.
• Maintain up to date knowledge of ELHT issues and consider their relevance to current and future projects.
• Work effectively with trust e‑health boards, project teams, trust staff and other stakeholders to understand and resolve project issues where they occur.
• Identify and initiate appropriate changes to projects, with agreement from the relevant board.
• Establish and maintain relationships with functional leads, other project managers, project stakeholders, managers, clinicians and suppliers.
• Develop and agree with the users and suppliers a communication plan, and ensure that all those involved are clearly communicated with using that agreed plan.
• Analyse and communicate the impact of project(s) and work with organisation to address the change management implications needed to achieve project deliverables.
• Participate and assist in the work of Internal Audit to provide assurance to the Trust that Incidents and Problems are being appropriately resolved and managed.
• Use own initiative to undertake investigate and implement solutions that could support the improvement of existing systems and processes.

Essential Qualifications

• In‑depth professional experience of working in a customer/user‑centric environment where there is a focus on project delivery and leveraging IT to provide real benefits to users.
• In‑depth professional experience of delivering IT projects in a partnership working environment.
• Experience of successfully managing complex technical and cultural change projects and delivery of planned benefits.
• Understanding of the health and/or social care sector.
• Educated to Masters level or equivalent level of experience of working at a senior level in a specialist area.
• Complete annual appraisals for direct reports and ensure staff have access to appropriate training and development.
• Evidence of keeping up to date with technology and information usage techniques.
• Educated to degree level or equivalent.
• Current Project Management qualification PRINCE2 Practitioner level.
• Evidence of continuing professional development, specialist knowledge of IT change management.
• Experience of leading a team and working across a range of clinical/departmental areas.
• Effective interpersonal and communication skills.
• Experience in dealing directly with stakeholders and customers.
• Up to date awareness of NHS national and local IM&T and business initiatives.
• Effective project and action planning skills.
• Proven track record of successfully managing high‑profile diverse projects gained over at least 3 years.
• Proven experience in people management.
• Proven experience in risk management.
• Excellent interpersonal and communication skills.
• Experience in dealing directly with stakeholders and customers.
• Experience of delivering IT projects in a partnership working environment.

Desirable Criteria

• Experience of managing data migration/integration projects.
• Experience of requirements gathering.

About East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust’s vision is to be widely recognised for providing safe, personal and effective care. We currently provide high‑quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Equal Opportunities Commitment

We are an equal opportunities employer and are committed to improving the working lives of our staff. We have a ‘Zero Tolerance’ policy to aggression, violence, bullying and harassment. We also work to protect children and vulnerable adults by providing a high‑standard service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve and welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under‑representation of BAME employees. Appointments will be made on merit.

Additional Application Information

• Salary is for full‑time hours. If the post is less than 37.5 hours per week, the salary will be pro‑rata.
• For posts on the Agenda for Change pay‑scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• The vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants who can clearly demonstrate how they meet our person specification criteria in their application will be short‑listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in the Safeguarding Vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check onto candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1‑3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.