E-Commerce Support Volunteer

Salvation Army Trading Co. Ltd.; City of Edinburgh; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community-focused charity organization is seeking volunteers in Edinburgh to aid in identifying items for eBay, including research, photography, and listing. This unpaid role offers skills development, teamwork, and a flexible time commitment. Volunteers will receive training and assistance while contributing to a meaningful cause, along with covering reasonable travel expenses and discounts on purchases.

Benefits

Skill development and training

Opportunity to make new friends

Flexible time commitment

Support from colleagues

25% discount on purchases

Qualifications

• An interest in charity retail.
• Interest in vintage, collectable or pre-loved products.
• A willingness to help and make a difference.
• Ability to work with a team.
• Friendly and helpful nature.
• Ability to listen to and take instructions.
• Commitment to the ethos of The Salvation Army.

Responsibilities

• Research items using eBay/Google for value.
• Collate item information like title, description, measurements.
• Take photographs of items for listing.
• Input photos and information into software.
• Wrap, pack, and label shipped items.

Job description

Do you have a creative flair and a passion for eBay?

We're looking for volunteers to help identify items for sale online, take photographs and upload them to eBay for sale.

The ideal volunteer will have :

• An interest in charity retail
• Interest in vintage, collectable or pre-loved products
• A willingness to help and make a difference
• Be able to work with a team
• A friendly and helpful nature
• The ability to listen to and take instructions
• A commitment to the ethos of The Salvation Army

Duties

• Researcher – Items to be researched using eBay / Google lens etc, to see if they are worth listing on eBay or should be sold in the shop / Donation Centre
• Information gathering – You will collate the item information, such as item title, description, measurements etc. I.T and / or logged in a book.
• Photography – Do you like photography? You don’t need to be an expert and suitable and efficient equipment will be supplied for your role.
• Lister – Someone who can input the photos and information into the software. This is the more technical part of the role and full training will be given.
• Packer / Dispatcher – You will have to follow up great customer service by wrapping, packing and applying a shipping label to complete the customer experience.

How we can help our volunteers :

• Give skills, training and experience of working within a retail environment that could assist with future job searches
• The opportunity of developing new skills and the chance to utilise existing skills
• The ability to be part of a shop team and to make new friends
• Build confidence
• Support from our divisional Salvation Army colleagues in times of need, if required

This role is an unpaid role but reasonable travel expenses will be paid in line with the volunteer expense policy, along with 25% discount on all purchases.

The time commitment for this role is flexible and will be agreed in advance with the charity Shop Manager, but if you have any available hours to spare then please apply now as we would love to talk to you