E-commerce Manager - Global Trading & Performance

Dyson; Malmesbury; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company in Malmesbury seeks an experienced E-Commerce Manager to enhance the online shopping experience across all channels. The ideal candidate will have strong ecommerce and digital marketing experience, excellent analytical skills, and the ability to work collaboratively across global teams. Benefits include a performance-related bonus, competitive pension scheme, and a range of lifestyle perks.

Benefits

Performance-related bonus scheme

Competitive pension scheme

Private medical insurance

Free on-site lunches

Electric vehicle salary sacrifice scheme

Qualifications

• 3-5 years in ecommerce or digital focused roles.
• Strong analytical approach to identify trends based on data.
• Fluent English speaker with excellent written and verbal skills.

Responsibilities

• Enhance online shopping experience across ecommerce channels.
• Increase engagement and drive revenue growth.
• Collaborate with global business functions to implement strategies.

Skills

Ecommerce experience

Analytical skills

Team collaboration

Communication skills

Project management

Microsoft Office (Excel, PowerPoint)

Job description

About Us

At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving. We’re growing fast. And our ambition is huge. But it’s not simply about more people and more profit. Dyson is all about better ideas and new technologies. It’s about inventing the future. Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family‑owned. We don’t bow to outside shareholders or report to the stock exchange. Instead we plot our own path, unshackled from conventional thinking.

About The Role

As our E-Commerce Manager, you will play a pivotal role in shaping and optimising the online shopping experience across Dysons ecommerce channels, including Dyson.com, marketplaces and retailers across the globe. You will be responsible for implementing strategies that enhance every stage of the digital customer journey, working tirelessly to increase engagement and drive revenue growth through your understanding of ecommerce and digital media with a strong command of analytics. Your day‑to‑day will involve collaborating across global business functions from digital delivery, UX/UI, media, A/B testing and product teams to introduce new features, campaigns, promotions and functionality that improve business performance. You will oversee the generation of content, product listings, and promotional campaigns, ensuring everything presented to markets is accurate, consistent, and compelling.

• Play a transformational role within the global e‑commerce function, bringing fresh perspectives and industry‑leading experience.
• Analyse customer behaviour and sales data to identify trends and opportunities.
• Benchmark performance and strategic approaches against Dyson sites and external competitors to drive continuous improvement.
• Champion adoption of best practice frameworks, including scorecard development and tracking for ongoing optimisation across markets.
• Lead end‑to‑end project management across global markets, applying best practices and learnings from market to market.
• Own campaign execution from conception through implementation, ensuring all campaign and asset needs are identified and delivered.

About You

• Proven experience in ecommerce and trading of web platforms or related spaces. Experience with content optimisation, e‑commerce best practice, digital marketing, online trading, merchandising and campaign management.
• Strong analytical approach to identify and understand trends based on data and insight with a detailed understanding of ecommerce eco‑systems and levers to drive performance. Able to review data to understand a problem and communicate it simply.
• Team‑orientated with ability to effectively communicate priorities and collaborate with partners across the organization at all levels.
• Results driven, a problem solver, able to challenge, energetic, engaging, positive, commercial, analytical, articulate, excellent initiative, able to build strong relationships, approachable, supportive.
• Experience communicating and presenting to senior leaders across the business.
• A fluent English speaker, with strong written and verbal communication skills.
• Strong Microsoft Office skills (specifically Excel and PowerPoint).
• Minimum 3‑5 years in ecommerce or digital focused roles.

Benefits

Financial

• Performance‑related bonus scheme
• Competitive pension scheme
• Life assurance
• Discounts on Dyson machines and retail discounts
• Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)

Lifestyle

• 27 days’ holiday (plus bank holidays)
• Free on‑site lunches, fruit, and hot drinks
• Free on‑site sports centre, gym, hair salon, and lifestyle assistance (concierge)
• Electric vehicle salary sacrifice scheme
• Ability to purchase additional holiday

Health

• Private medical insurance and dental insurance.
• Employee assistance programme, digital GP, on‑site physio and GP, prescription service, fertility treatment support.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.