E-Commerce Administrator

FNC Recruitment Ltd; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking a PA / Administrative Assistant to join a well-established food business in central London. The role involves providing comprehensive administrative support, managing online orders, and assisting with logistics and customer communication. Ideal candidates should possess strong organisational and administrative skills, with prior experience in e-commerce or hospitality. This position offers a unique opportunity to grow within a premium food business that's expanding rapidly.

Qualifications

• Strong administrative and organisational skills required.
• Experience in e-commerce or food/hospitality environments is advantageous.
• Able to manage multiple tasks independently.

Responsibilities

• Provide day-to-day PA and administrative support to senior leadership.
• Manage and process online orders accurately and efficiently.
• Handle customer and internal queries via email and systems.
• Support order fulfilment and logistics.

Skills

Administrative and organisational skills

Handling high volumes of admin and online orders

Attention to detail

Communication skills

Tools

Shopify

Job description

PA / Administrative Assistant Food & E-commerce Business

We re currently working with a well-established and highly regarded food business with multiple locations across central London s most prestigious areas. Due to continued growth, they are looking to hire a PA / Administrative Assistant to support the business with a strong focus on admin and online order management.

This is a hands‑on role suited to someone highly organised, detail‑driven, and comfortable supporting a fast‑paced food and e‑commerce operation.

The Role:

• Provide day‑to‑day PA and administrative support to senior leadership
• Manage and process online orders accurately and efficiently
• Handle customer and internal queries via email and systems
• Support order fulfilment, logistics, and coordination with operations teams
• Maintain records, reports, and general office administration
• Assist with invoicing, scheduling, and ad‑hoc admin tasks
• Support e‑commerce administration including product listings and data updates

The Ideal Candidate:

• Strong administrative and organisational skills
• Comfortable handling high volumes of admin and online orders
• Previous experience in e‑commerce or food/hospitality environments is advantageous
• Shopify experience is highly desirable
• Proactive, reliable, and able to manage multiple tasks independently
• Excellent attention to detail and communication skills

Why This Role:

• Join a growing, premium food business with a strong London presence
• Varied role with genuine responsibility and impact
• Opportunity to grow with the business as it continues to expand

For more information or a confidential discussion, please contact me directly.