E-Billing Assistant

Tlt Llp; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading law firm in Bristol is looking for an E-Billing Assistant to join their Finance team. This role involves managing client billing platforms, ensuring timely payment approvals, and collaborating closely with internal and external stakeholders. With significant responsibilities and the opportunity to make impactful contributions, candidates should possess experience in high volume billing roles. The firm offers competitive salaries, extensive benefits, and a flexible working environment to support work-life balance.

Benefits

25 to 30 days holiday

Private medical insurance

Flexible working arrangements

Qualifications

• Experience in a high volume billing role within an e-billing or credit control department.
• Ability to adapt and manage workload under pressure.
• Excellent communication skills with internal and external stakeholders.

Responsibilities

• Independently check billing platforms and resolve issues.
• Manage aged invoices and obtain payment approvals.
• Create weekly reports using the firm's in-house systems.
• Be the point of contact for client onboarding.
• Collaborate with colleagues and clients at all levels.

Skills

Billing platform experience

Client communication

Data management

Proactive workload management

Job description

We are currently recruiting for an E-Billing Assistant to join our Finance team in Bristol. The successful candidate will sit within the wider Finance department, as part of the Billing team, and will have responsibility for managing around 40 clients and their respective billing platforms, you will be the point of contact between the Fee Earners creating the bills and the credit control team. This is a newly created role and will provide the successful candidate with an opportunity to significantly reduce the aged Debt on our E-Billing ledger.

Your Role

• To independently check the platforms regularly and correct any billing issues.
• To take ownership of your ledger of aged invoices and successfully obtain payment approval.
• To effectively use a wide range of client portals to input and review outstanding invoices.
• Attend weekly meetings with the Billing Supervisor & Credit Control supervisor to assist with resolving aged debt issues.
• Ensure files are correctly set-up and all relevant information is obtained for e-billing purposes.
• Create weekly reports using the firm's in-house systems.
• Be the point of contact for client on-boarding.
• Take ownership of managing the portal data management record, ensuring all data is current and relevant.
  Be pro-active and able to manage your own workload effectively
• Communicate appropriately and effectively with people at all levels, including internal senior stakeholders and external accounts payable departments.
• Demonstrate a commitment to outstanding client service.
• An ability to collaborate with colleagues and clients at all levels up to Partner.
• Demonstrates the ability to work pro-actively under pressure and adapt to challenges.
• Demonstrate experience of working in a similar high volume role using billing platforms either within or in a e-billing department or credit control department.
  Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022. Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We're happy to talk about how flexible working can work for you and this role.