Dynamics Finance & Operations Functional Consultant

Clarion Housing Group; Norwich; Hybrid; GBP 33,000 - 51,000; Full time

Job summary

A leading housing association in the UK is seeking a professional to support Dynamics 365 Finance & Operations customers. The role involves troubleshooting systems and managing customer engagement. Candidates should have hands-on experience with D365 and knowledge of finance processes. This position offers flexible working arrangements with occasional travel required. Apply before the closing date of 6th October 2025.

Qualifications

• Experience with finance-related business processes such as purchase ledger and general ledger.
• Must reside in England or Wales during employment.

Responsibilities

• Engage with customers to communicate new features.
• Manage change and release processes.
• Assist in the design of new solutions.
• Monitor operations of Dynamics 365.
• Act as third-line support for incidents.
• Coordinate incidents with relevant teams.

Skills

Hands-on experience with Microsoft Dynamics 365 Finance & Operations

Excellent analytical problem-solving

Stakeholder engagement

Communication skills

Education

Microsoft Dynamics 365 Finance Functional Consultant certification

Job description

Job Overview

Location: Hybrid / flexible base location.

Salary: London: £36,469 to £54,704 per annum; National: £33,593 to £50,389 per annum.

Hours: 36 hours per week.

Contract Type: Permanent.

We are delighted to offer you the opportunity to join our team at Clarion Housing Group, recognized as Employer of the Year (Housing Heroes Awards 2025) and a LinkedIn Top Company (2024). This role focuses on supporting our Dynamics 365 Finance & Operations customers, helping them troubleshoot and improve their systems.

Responsibilities

• Engage with customers regularly to communicate new features introduced in each release.
• Manage and monitor change and release processes, ensuring safety and compliance.
• Assist in the design and implementation of new solutions under the guidance of technical leads and solution architects.
• Monitor day‑to‑day operation of the Dynamics 365 Finance & Operations estate.
• Act as the third‑line support for customer support calls, troubleshooting and resolving incidents.
• Determine impact and priority for incidents reported, coordinating with relevant teams.

Qualifications

• Hands‑on experience with Microsoft Dynamics 365 Finance & Operations / Finance & Supply Chain Management.
• Working knowledge of finance‑related business processes such as purchase ledger, general ledger, and workflow.
• Excellent analytical problem‑solving, stakeholder engagement and communication skills.
• Certification as a Microsoft Dynamics 365 Finance Functional Consultant or equivalent technical experience.
• Must be eligible to work in the UK; visa sponsorship not available.
• Residency requirement: must reside in England or Wales for the duration of employment.

Benefits and Working Conditions

This hybrid role offers base locations across England and flexible working arrangements. Occasional travel may be required to designated office bases and other Clarion offices as needed.

We are committed to supporting the responsible use of AI throughout the recruitment process.

To learn more about our benefits and company culture, please visit our careers page.

Closing Date: Monday 6th October 2025 at midnight.