Dynamics CE Functional Consultant

Xpedition; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading Microsoft Solutions Partner in the UK seeks a Consultant to deliver solutions and manage client relationships. Responsibilities include defining client requirements, designing solutions, and participating in business development. Ideal candidates should possess Dynamics 365 knowledge, excellent communication, and problem-solving skills. The role is based in London with travel requirements.

Qualifications

• Proven track record as a Consultant with knowledge of Dynamics 365 and Power Platform features.
• Ability to manage workload and time according to deadlines.
• Experience of participating in customer workshops and the requirements capture process.

Responsibilities

• Establish an overview of the requirements defined by the customer.
• Aid in the design of end-to-end functional architecture and solution design.
• Help identify, pursue and close business development opportunities.

Skills

Client-facing work

Translating customer requirements

Dynamics 365 Customer Engagement knowledge

Excellent communication skills

Strong problem-solving skills

Education

Microsoft Customer Engagement Dynamics 365 Associate status

Job description

Background

One of the UK’s leading Microsoft Solutions Partners for over 20 years, accredited to the highest level and a member of Microsoft’s elite Inner Circle for Business Applications, Xpedition are experts in digital transformation. Underpinned by Microsoft Dynamics 365, Power Platform and the Azure Data Platform, we work collaboratively with our customers to deliver long term success through transformative technologies.

Our Values & Culture

Our values are a big part of who we are. They reflect how we work with our customers and each other. We are very proud to have been recognised as a Great Place to Work® and as a UK’s Best Workplace™ for Women, for Wellbeing and for Tech! We are a diverse group of professionals and act as champions for each other. We maintain an open, friendly, and collaborative culture that is respectful of everyone’s opinion and our growth mindset defines the way we think and act.

Summary

The Consultant role will require a strong consultancy background and the ability to design solutions by mapping and challenging customer requirements in order to deliver end-to-end business applications and functions. They will also be capable of engaging in senior level business decision maker discussions related to agility, business value, and business processes.

Responsibilities

The position of Consultant, is a key client facing role delivering solutions to new and existing customers. Consultants must be able to cover the following tasks:

• Establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements
• Recognise any inconsistencies, assumptions, and critical elements
• Aid in the design of the end-to-end functional architecture and solution design
• Document, propose and discuss the architecture and solution options, recommendations and implications
• The implementation of Dynamics 365 including configuration, customisation and development of the Dynamics 365 and Power Platform
• Keep up to date with the latest technology releases
• Help identify, pursue and close business development opportunities, whilst continually contributing to existing project success

Knowledge, Skills & Experience

The candidate will have a proven track record as a Consultant with knowledge of Dynamics 365 and Power Platform features. Other essential skills are:

• Able to conduct client-facing work including workshops, presentations, end user training and contribute in meetings
• The ability to translate customer requirements into user stories and acceptance criteria
• A good working knowledge of Dynamics 365 Customer Engagement and Power Platform, and underlying data structures
• Experience of participating in customer workshops, and the requirements capture process
• The ability to work well under pressure, both as part of the team and on own initiative
• The ability to manage their workload and time according to deadlines set. Resourceful, energetic and enthusiastic
• Able to multi-task in a fast-paced environment and interface with business and technology partners
• Excellent communication skills both written and oral – listen, understand, present and challenge
• Strong planning and organisation skills
• Strong problem-solving skills, able to bring a point of view, perspective and clarity to client challenges
• Commercial awareness: ability to spot opportunities for us to help clients
• Microsoft Customer Engagement Dynamics 365 Associate status

Personal Situation

• The candidate would ideally have easy access to our London offices
• Requirement to travel to client sites and spend the occasional night away from home (some ad hoc international travel may be required)
• Candidate will hold a United Kingdom driving licence
• Able to work extended hours on occasions when required

Learn more about the latest at Xpedition - Xpedition

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At Xpedition, we are committed to providing Equal Opportunity for all applicants regardless of race, national or ethnic origin, age, disability, sex, gender, sexual orientation, marital status, religion or belief. Discrimination of any kind is strictly prohibited throughout the organisation as we promote a diverse and inclusive workforce.