Dynamics 365 CE Architect

Nigel Frank International; Gloucester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment specialist is seeking a D365 CE Solutions Architect in Gloucester. This role focuses on leveraging Dynamics 365 expertise to translate client needs into actionable solutions. The ideal candidate will have proven experience in the Microsoft ecosystem, excellent communication skills, and a strong background as a Technical Consultant or Architect. Join a dynamic team to contribute to innovative CRM strategies and implementations.

Qualifications

• Proven expertise in Dynamics 365 CE / CRM and how these solutions drive business value.
• Strong background in systems strategy, requirements gathering, testing, and training.
• Excellent communication skills, capable of explaining complex technical concepts.

Responsibilities

• Lead discovery sessions to understand client objectives and requirements.
• Translate client needs into actionable technical design documents.
• Oversee successful implementation of Dynamics 365 solutions.

Skills

Dynamics 365 CE / CRM expertise

Microsoft ecosystem familiarity

Facilitating formal workshops

Microsoft Dynamics certification

Systems strategy knowledge

Excellent communication skills

RFP responses experience

Technical Consultant/Architect experience

Job description

D365 CE Solutions Architect

Key Responsibilities

• Leverage your Dynamics 365 expertise alongside input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas.

• Translate client needs into clear, actionable technical design documents. Advise clients on optimising their Dynamics 365 platform and help shape their long-term Enterprise CRM roadmap.

• Oversee the successful implementation of Dynamics 365 solutions, ensuring quality, alignment with client expectations, and timely delivery.

• Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and business development efforts to maintain our competitive edge.

• Lead and collaborate within diverse, inclusive teams that value and recognise each member's contributions.

Skills & Experience

• Proven expertise in Dynamics 365 CE / CRM and how these solutions drive business value.
• Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory.
• Experience facilitating formal workshops with clients to define and clarify business requirements.
• Advanced Microsoft Dynamics 365 CE / CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent.
• Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support.
• Excellent communication skills, capable of explaining complex technical concepts to non-technical audiences.
• Experience contributing to RFP responses and sales processes.
• A strong track record as a Technical Consultant or Architect within the Microsoft Dynamics 365 CE / CRM space.