Dynamic Retail Sales & Service Associate

ZARA; Birmingham; On-site; GBP 12,000 - 17,000; Full time

Job summary

Inditex operates fashion-forward stores where energy and pace drive daily activity. In this role, you support the day-to-day operations of the store by assisting customers, processing sales and returns, preparing online orders, and keeping the shop floor and stockroom well organized.

We value reliability, strong organisation, and the ability to stay calm under pressure while adapting to changing priorities.

Qualifications

• Customer-focused and team-oriented
• Reliable, organised and good at time management
• Calm under pressure and able to adapt to priorities
• Ambitious with interest in growing a retail career

Responsibilities

• Support day-to-day store operations
• Assist customers and process sales and returns
• Prepare online orders for dispatch
• Maintain an organised shop floor and stockroom

Skills

Customer focus

Teamwork

Time management

Resilience

Job description

Inditex operates fashion-forward stores where energy and pace drive daily activity. In this role, you support the day-to-day operations of the store by assisting customers, processing sales and returns, preparing online orders, and keeping the shop floor and stockroom well organized.

We value reliability, strong organisation, and the ability to stay calm under pressure while adapting to changing priorities.