Dynamic General Administrator & Operations Coordinator

Options Resourcing Ltd; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable company in Birmingham is seeking an experienced General Administrator to ensure operational continuity by covering administration tasks during leave periods. The role involves managing van stock, customer communications, and monitoring operational performance through KPIs and SLAs. Ideal candidates should possess strong organizational skills, experience with ERP systems, and excellent customer service abilities. This is a permanent full-time position offering a salary of up to £25,000.

Qualifications

• Strong attention to detail and organizational skills required.
• Experience with ERP or CRM systems is essential.
• Understanding of KPIs and SLAs with a data-driven mindset is necessary.

Responsibilities

• Provide cover for service, project, and sales administration tasks.
• Manage van stock through audits and liaising with warehouse teams.
• Act as a point of contact for customer inquiries during absences.

Skills

Attention to detail

Organizational skills

Customer service skills

Teamwork skills

Tools

ERP systems

CRM systems

Job description

A reputable company in Birmingham is seeking an experienced General Administrator to ensure operational continuity by covering administration tasks during leave periods. The role involves managing van stock, customer communications, and monitoring operational performance through KPIs and SLAs. Ideal candidates should possess strong organizational skills, experience with ERP systems, and excellent customer service abilities. This is a permanent full-time position offering a salary of up to £25,000.