Dynamic Field Engineer Scheduler (AV & Electrical)

Pertemps Dudley Industrial; Brierley Hill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned business in Brierley Hill is looking for an Office Administrator / Scheduler to manage scheduling for field engineers and handle customer inquiries. This role requires strong administrative skills, the ability to multitask, and CRM experience. The ideal candidate will thrive in a fast-paced environment and contribute to a dynamic and friendly team culture. Full product training and support will be provided to the successful applicant.

Benefits

Full product support and training

Friendly working environment

Opportunity for learning and development

Qualifications

• Strong administrative and organisational skills are essential.
• Experience in scheduling or coordination is an advantage.
• Must be comfortable on the phone and dealing with customers.

Responsibilities

• Schedule 12 field engineers (AV & Electrical).
• Book and manage jobs in Clik (CRM system).
• Handle incoming calls and manage the shared inbox.
• Provide excellent customer service and support.

Skills

Administrative skills

Organisational skills

Customer service

Multitasking

CRM experience

Scheduling coordination

Job description

A family-owned business in Brierley Hill is looking for an Office Administrator / Scheduler to manage scheduling for field engineers and handle customer inquiries. This role requires strong administrative skills, the ability to multitask, and CRM experience. The ideal candidate will thrive in a fast-paced environment and contribute to a dynamic and friendly team culture. Full product training and support will be provided to the successful applicant.