Dynamic Customer Service & Admin Specialist (Data/Excel)

Randstad Technologies Recruitment; United Kingdom; On-site; GBP 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Representative for a temporary position at Tata Steel in Llanwern. The candidate will handle customer queries, manage data entry, and ensure efficient departmental operations. Essential qualifications include 2+ years in customer facing administrative roles, strong IT literacy, and good knowledge of UK Health and Safety legislation. Benefits include access to discounts, training opportunities, and a supportive team. This role offers a salary of £27,000 per annum.

Benefits

Retail and restaurant discounts

Access to Employee Assistance programme

35 days holiday per annum

Opportunity for permanent position

Qualifications

• 2+ years experience in a customer facing administrative role.
• Strong written and verbal communication skills.
• High attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Handle customer queries to a high standard and in a timely manner.
• Manage delivery and invoice queries, escalating if required.
• Input numerical and personal data onto the system efficiently.

Skills

Customer service

IT literacy

Problem solving

Communication

Data entry

Attention to detail

Knowledge of UK Health and Safety

Tools

Ms Excel

Job description

A recruitment agency is seeking a Customer Service Representative for a temporary position at Tata Steel in Llanwern. The candidate will handle customer queries, manage data entry, and ensure efficient departmental operations. Essential qualifications include 2+ years in customer facing administrative roles, strong IT literacy, and good knowledge of UK Health and Safety legislation. Benefits include access to discounts, training opportunities, and a supportive team. This role offers a salary of £27,000 per annum.