DWP Area Relief Officer

Career Choices Dewis Gyrfa Ltd; Wales; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A security services company is seeking a passionate security enthusiast to join their teams as a Security Guard in Wales. This role involves ensuring safety for DWP staff, responding to emergencies, and providing high-level customer service. Candidates should have previous security experience, preferably a DS Licence, and a full UK driving licence. Flexibility in working hours is required as the job will cover various DWP sites across the region.

Qualifications

• Previous experience in security roles is essential.
• Holding a DS Licence is preferred.
• A full UK driving licence is necessary.

Responsibilities

• Ensure a safe and secure environment.
• Patrol premises to identify security threats.
• Respond to emergencies or suspicious situations.
• Provide customer service to staff and visitors.
• Conduct routine security checks and report incidents.

Skills

Previous Security Experience

Customer Service Skills

Job description

Location: Aberdare
Hourly Rate: £12.60
Shift pattern: Hours to be discussed at interview
At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.

Job Overview

Flexibility to travel, as this role will cover various DWP sites within the region.

Responsibilities

• Ensure a safe and secure environment for the DWP staff, visitors, and property.
• Patrol the premises regularly to identify potential security threats.
• Respond effectively to emergencies or suspicious situations.
• Liaise with local law enforcement and emergency services as needed.
• Provide a high level of customer service and assist staff and visitors in any security-related matter.
• Conduct routine security checks and submit incident reports as appropriate.
• Adhere to Mitie and DWP security policies, procedures, and regulations.
• Look out for, and immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the client.
• Call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• Licence required – DS Licence Preferred
• Full UK driving licence required