Duty Security Officer

Mandarin Oriental; Camden Town; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury hotel group in Camden Town seeks a Duty Security Officer to support safety procedures in various hotel areas. Responsibilities include assisting Front of House operations, maintaining security standards, and reporting incidents. The position requires flexibility for rotating shifts and offers benefits like health and wellness programs. This is an exciting opportunity for those committed to ensuring guest safety.

Benefits

Learning & Development programs

Complimentary nights through MOstay

Health & Wellness benefits

Retirement Plans

Discounted stays at properties

Access to retailer discounts

Qualifications

• Familiarity with security procedures at active building sites.
• Strong communication skills for guest interaction.
• Current full driving license and ability to report incidents.

Responsibilities

• Support the Security department in various areas.
• Flexibly assist Front of House operations.
• Demonstrate Concierge skills for guest interactions.
• Comply with Code of Practice for Security Staff.
• Investigate and report accidents as per legislation.
• Work a rotating shift pattern including weekends.

Job description

Overview

Based at the Mandarin Oriental Mayfair within the Security Department in London, the Duty Security Officer is responsible to assist the Security department in all aspects of security whether at the main doors, F&B outlets, common areas of the Residences or any other areas of requirement.

As Duty Security Officer, you will be responsible for the following duties:

Responsibilities

• Being familiar with security procedures on an active building site
• Being flexible in supporting the Front of House operations in the lobby area
• Demonstrating Concierge skills while being a visible point of contact for guests
• Holding a current full driving licence to support the valet team when necessary and being proficient in obtaining witness statements and writing incident reports
• Complying with the Code of Practice for Security Staff
• Being trained in First Aid emergency techniques, pool safety and fire safety
• Investigating, administrating, and reporting all accidents with an emphasis on incidents as legislated by RIDDOR
• Working on a rotating shift basis, Monday to Sunday, 40 hours a week. Shift patterns will vary from morning, evening, and night shifts (including weekends and bank holidays)

Benefits

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it\'s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• 3 complimentary nights per year, increasing to 5 with length of service
• Discounted stays at our beautiful properties across the Group
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
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