Duty Officer

Wirral Jobs Internal; Burton upon Trent; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local council in England is seeking a Duty Officer to supervise leisure facilities and ensure a high standard of service delivery. The role involves day-to-day operations, health and safety compliance, and managing staff across multiple sites. Candidates should have supervisory experience and be committed to enhancing customer experience. This full-time position offers a salary range of £32,061 - £35,412.

Qualifications

• Suitable supervisory knowledge and experience for operating leisure centres.
• Ability to adhere to health and safety procedures.
• Skills to enhance customer experience and manage a team.

Responsibilities

• Supervise day-to-day operation of leisure centres.
• Ensure health and safety compliance.
• Manage subordinate staff and improve customer care.

Skills

CCTV

Public Safety

Incident Reports

Job description

Internal Vacancy - Please note that accordance with the Councils policy employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

• This job may be suitable as a secondment opportunity for internal candidates wishing to gain experience in a higher or different role. Managers and applicants must note that all secondments are subject to agreement between the relevant departments and therefore the recruiting manager must speak with HR before offering a job on a secondment basis.

Duty Officer x 2

About the Role

Active Wirral are seeking to recruit Leisure Duty officers who will supervise Leisure facilities as directed with particular attention given to a high standard of service delivery. The Duty officer will be responsible for day-to-day operation of the leisure centres including health and safety customer care financial procedures and leading and managing subordinate staff.

• Day-to-day operation of leisure centres
• Health and safety compliance
• Customer care and financial procedures
• Leading and managing subordinate staff
• Fitness, catering, tennis, active play and outdoor activities within leisure centres

You will be required to work on a rota basis over seven days per week that will include weekends and unsocial hours. You will also be required to work across multiple sites and have the ability to travel across the Borough to support the needs of the leisure service as and when required.

About the Candidate

We would like to hear from you if you have suitable supervisory knowledge and experience!

The post holder will operate and supervise a leisure centre, adhering to health and safety procedures while developing opportunities to enhance the customer experience and supporting the leisure manager and team leaders to increase income and maximise efficiencies.

Key Skills

• CCTV
• Federal Agencies
• Clearance
• Facility
• Incident Reports
• Hazardous Materials
• Public Safety
• Law Enforcement
• Professional Development
• Access Control
• General Public
• Procedures
• DoD
• Powerpoint

Interviews to be held on Friday 21st November 2025.

As part of our Talent Strategy we are committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you this may be preparing and applying for your next role with us and we are passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing.

It is Council policy not to re‑appoint any employee who has left under the terms of the Councils Early Voluntary Retirement (EVR) scheme or who has left with a voluntary severance (VS) package unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.

How to Apply

Please apply online by clicking the link below.

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary : 32061 - 35412