Duty of Candour Lead & Governance Coach

Nottinghamshire Healthcare NHS Foundation Trust; Nottingham; On-site; GBP 40,000 - 48,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a Duty of Candour Officer to support staff after patient safety incidents. The role focuses on guiding, coaching and signposting colleagues to promote openness and learning in line with the Health and Social Care Act and Duty of Candour requirements.

As part of the Family Liaison team, you will oversee governance, record-keeping, and data analysis for safety incidents, contributing to trust-wide improvements and learning across sites.

Qualifications

• Experience at senior administrative level or Band 4+ in NHS.
• Ability to write detailed reports and develop narratives from data and feedback.
• Understanding of NHS Patient Safety processes and Duty of Candour.

Responsibilities

• Provide a point of contact for staff and senior managers after a patient safety incident.
• Devise and deliver a training package on Duty of Candour and open conversations with patients and families.
• Maintain a robust governance process for Duty of Candour records and reporting.
• Analyze data and present findings at Trust meetings including the board.

Skills

Own initiative

Motivated

Flexible

Office management

Communication

Audit trail

Briefings

Training

Commissioner queries

Prioritisation

Adaptability

Keyboard skills

Education

RSA III / NVQ 4

Training or coaching qualification

Job description

Nottinghamshire Healthcare NHS Foundation Trust is seeking a Duty of Candour Officer to support staff after patient safety incidents. The role focuses on guiding, coaching and signposting colleagues to promote openness and learning in line with the Health and Social Care Act and Duty of Candour requirements.

As part of the Family Liaison team, you will oversee governance, record-keeping, and data analysis for safety incidents, contributing to trust-wide improvements and learning across sites.