Duty Manager - Worcester

Cote Brasserie; England; Presencial; GBP 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meals on shift

Discount meals for family

Early access to earnings (Stream)

Professional growth opportunities

Service charge

Descripción de la vacante

Côte Brasserie in the United Kingdom is seeking a Duty Manager to lead busy breakfast, lunch and dinner services with warmth and confidence. You will act as the senior on shift, coaching the front of house team and ensuring smooth guest flow, seating, and clear communication with the kitchen.

The role rewards strong hospitality, problem-solving, and a hands-on approach to service. Join a brand known for guest-centric hospitality, opportunities for growth, and competitive hourly pay with service

Formación

• Experience leading front-of-house in high-volume settings.
• Strong communication and team coaching abilities.
• Able to manage guest flow and resolve issues calmly.

Responsabilidades

• Lead the floor during breakfast, lunch and dinner services.
• Act as senior decision maker on shift and handle operational issues.
• Coach and support front-of-house team in real time.
• Oversee guest flow, seating, pacing and communication with kitchen.
• Maintain presentation of dining room, bar and service areas.
• Handle guest feedback professionally and turn challenges into positives.
• Roll up sleeves to assist as needed on bar or service stations.

Conocimientos

High volume restaurant experience

Leadership

Guest-focused service

Communication skills

Bar and service operations

Descripción del empleo

We are looking for a Duty Manager to;

• Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
• Act as the senior decision maker on shift, handling any operational issues quickly and calmly.
• Support and coach the front of house team, offering guidance in real time and helping newer team members grow in confidence and skill.
• Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
• Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
• Handle guest feedback with professionalism, turning challenges into opportunities to impress.
• Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.
• A confident hospitality leader with experience in high volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter.
• A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table.
• A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing.
• A hands on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed
• A problem solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs
  Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.
  Competitive hourly rate and service charge
• Opportunities for growth within a dynamic, adaptable brand
• Meals on shift and discount on melas with family
• Access your earning early through our partnership with Stream
• A supportive team culture where your ideas and initiative are valued