Duty Manager - OR19439

Lynn Recruitment; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Duty Manager in Belfast for effective operational management of markets. This role involves overseeing daily activities, managing staff, and ensuring compliance with health and safety regulations. Candidates should have relevant qualifications or significant experience in staff and event management. The position offers a pay rate of £20.66 per hour, a pension contribution, and a full-time temporary contract with 37 hours per week.

Benefits

£20.66 per hour

Pension Contribution

Qualifications

• Minimum of one year's experience in managing and motivating staff.
• Experience managing health and safety in a facility.
• Two years of experience in managing events, exhibitions, or conferences.

Responsibilities

• Manage daily operations at markets.
• Supervise and manage staff and ensure compliance.
• Maintain health and safety across market venues.

Skills

Staff management

Health and safety management

Event management

Education

Relevant third-level qualification (e.g., Business Studies, Management)

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Are you an experienced operational leader with a strong background in facilities, events, or market management?

We are seeking a Duty Manager to join the Place and Economy Department, ensuring the effective day‑to‑day management of Belfast's markets and contributing to the wider development of the Markets Unit.

Your Duties:

• Manage all daily operational activities at council-operated markets, ensuring the smooth delivery of events, exhibitions, fairs, conferences, retail activity and traditional/specialist markets.
• Support the operational management of other properties and facilities within the Place and Economy Department as required.
• Supervise, motivate and manage staff, overseeing duty allocation, record‑keeping, payroll submissions and compliance with council procedures including absence, disciplinary and grievance processes.
• Support the management of outsourced contracts within the Markets Unit.
• Assist in implementing an effective performance management system for market operations.
• Ensure all markets income‑including rents, stallages and licence fees‑is collected on time and handled in line with council financial regulations.
• Ensure all markets are opened and closed at appropriate times and operate in compliance with Market Bye‑laws, Regulations and trading permit conditions.
• Oversee the maintenance, cleanliness and general condition of all market facilities and infrastructure, including arranging repairs and controlling indiscriminate dumping.
• Manage and monitor health and safety across market venues, including maintaining fire logs, COSHH records, risk assessments and ensuring safe conditions for staff, traders and the public.
• Manage and monitor WIRES Inspections and ensure all required actions are completed to maintain compliance.
• Oversee the security and management of market land, buildings, plant and machinery, including arranging fire drills, managing CCTV systems and acting as a key holder.
• Assist in the development, promotion and operation of initiatives to enhance the contribution of the Markets Unit to Belfast's retail regeneration.
• Work collaboratively with other council departments and external agencies on matters relating to market development and promotion.
• Promote the markets, process hire applications for market halls, stalls and retail units, and maintain all necessary administrative records.
• Ensure that all market tenants and traders maintain valid and adequate insurance cover.
• Support the development and implementation of a customer relationship management system and customer care programme.
• Liaise with promoters, retailers, traders, exhibitors, customers and the public to ensure effective and efficient market operations.
• Manage the letting of vacant market units in partnership with the Estates Management Unit and ensure proper completion of tenancy agreements.
• Initiate procedures for the collection of overdue rents and income in line with council financial processes.
• Order and control all receipt stationery and other necessary supplies.
• Deal with enquiries, correspondence, complaints and disputes, providing appropriate information and resolutions.
• Prepare reports and documentation as required and represent the Markets Development Manager where appropriate.
• Participate in council selection and interview processes.
• Undertake duties in a manner that supports and enhances the council's public profile.
• Carry out any other relevant duties as required.

Your Profile:

• Essential Qualifications & Experience.

Applicants must, by the closing date, either:

Option 1:

Hold a relevant third‑level qualification (e.g., Business Studies, Management, Facilities Management or equivalent) and demonstrate at least one year's relevant experience in each of the following areas:

• Managing and motivating staff in line with performance management and personal development principles.
• Managing health and safety in a facility to ensure the safety of staff, tenants and the public.
• Managing events, exhibitions, fairs, shows or conferences.

OR

Option 2:

Demonstrate at least two years' relevant experience in each of the above three areas without a third‑level qualification.

• Demonstrate at least two years' relevant experience in each of the above three areas without a third-level qualification.

Your Benefits:

• £20.66 per hour.
• Pension Contribution.

Additional Information:

• Full time, Temporary.
• 37 hours per week.
• St George's Market, Belfast.

If this role isn't for you, Lynn Recruitment offers a wide range of career opportunities. To apply, simply email [e-mail] or visit our website to get started.

Lynn Recruitment is an equal opportunities employer and adheres to all current employment legislation. Please note that only shortlisted candidates may be contacted.