Duty Manager - Notting Hill

Bamford Collection; City Of London; On-site; GBP 31,000 - 37,000; Full time

Job summary

A prominent lifestyle brand based in Central London is seeking a passionate Duty Manager. In this full-time role, you will drive sales opportunities, lead a skilled team, and ensure excellent customer service and compliance with standards. The successful candidate will have retail management experience and be committed to achieving high performance in a fast-paced environment.

Benefits

Employee discounts

Volunteering days

Private medical insurance

Pension scheme

Life assurance

Mental health support

Qualifications

• Experience in retail management or similar role.
• Proven ability to lead and inspire teams to achieve targets.
• Strong understanding of sales strategies and market trends.

Responsibilities

• Drive all sales opportunities and enhance customer service.
• Lead and inspire the management team for high performance.
• Ensure compliance with safety and trading standards.

Skills

Customer service excellence

Team leadership

Sales analysis

Productivity improvement

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

SALARY: Up to £37,000 per annum DOE
Weekly pay being introduced from October

HOURS: Full time 40 hours

ABOUT US

Award winning, Daylesford Organic, one of the most famous farming estates and organic producers in the UK. We are looking for an engaging and passionate Duty Manager to join our team in our Notting Hill location in Central London

ABOUT THE ROLE

As a Duty Manager, you will be responsible for driving the store forward, now and in the future, achieving excellent customer service and retail standards
through team performance. Pro-active in driving and developing future business, and influencing decisions, you will identify opportunities and risks using
external market trends and competitor insights. Part of the retail leadership team, you will not only lead, develop and inspire the teams but will be instrumental in delivering the operation and success of the store.

RESPONSIBILITIES

• Drive all sales opportunities, constantly seeking to improve productivity while managing all costs within budget, maximising stock availability and improving
  merchandising standards
• Lead and inspire a skilled management team to sustain high performing teams through coaching and development, taking action when appropriate
  Monitor sales and profit, delivering appropriate action, including stock loss and markdown / wastage plan.
• Ensure that key business messages are cascaded effectively to all members of the team.
• Plan effectively for key trading events (e.g. sale, new season) and ensure implementation.
• Ensure that the Business area is always fully compliant with trading standards legislation, health & safety legislation and security standards.

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.