Duty Manager - Liverpool South, Merseyside

JD Gyms; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A rapidly growing gym chain in Liverpool seeks a Duty Manager to lead operations during shifts, engage with members, and foster a thriving community atmosphere. The ideal candidate will have strong people skills, be customer-focused with a Level 2 Gym Instructor qualification, and hold ambitions for career growth. Key responsibilities include ensuring operational excellence and delivering exceptional service. Join a dynamic fitness brand offering competitive salary and additional perks like free membership and employee discounts.

Benefits

Free JD Gyms membership

JD Group staff discounts

Company pension scheme

Wellbeing support & employee discount programme

Staff training and career development opportunities

Qualifications

• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Ambition to grow into senior roles like Assistant General Manager.

Responsibilities

• Lead the team during shifts and ensure smooth operations.
• Deliver exceptional member service and foster community.
• Carry out health & safety checks and cleanliness audits.

Skills

Strong people skills

Customer service experience

Ability to make decisions

Organisational skills

Education

Level 2 Gym Instructor qualification

Job description

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives., As a Duty Manager, you won't be stuck in the office, you'll be leading from the gym floor, engaging with members, and helping shape the club's atmosphere. You'll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand.
  Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!, Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Ambition to grow into senior roles like Assistant General Manager.
  Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities