Duty Manager - Leeds

Prezzo Ltd; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading restaurant chain in Leeds is seeking a Duty Manager to enhance guest experiences and support the management team. Responsibilities include leading service during shifts, acting as keyholder, and motivating the hospitality team. The ideal candidate will have experience in hospitality roles and strong communication skills. Competitive pay, plus perks like free meals and staff discounts.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Experience in a hospitality team role, such as server, bartender, or supervisor.
• Ability to lead a team during busy service periods.
• Strong communication skills to engage with guests and staff.

Responsibilities

• Act as keyholder, responsible for opening and closing the restaurant.
• Lead service during shifts when management is not present.
• Motivate and guide the team during busy shifts.

Skills

Experience in a hospitality team role

Confidence to lead a team

Strong communication and people skills

Basic understanding of compliance

Flexible and reliable

Passion for food and hospitality

Job description

12.61 per hour (13.11 per hour when Manager on Shift) - plus tronc/tips, commission, & perks! Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we're looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job - it's your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You'll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

Qualifications

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.

Structured training and clear career pathways to Assistant Manager and beyond. Competitive pay, tronc/tips, commission and recognition for your achievements. Flexible shifts and a supportive workplace culture.

Perks

• Free meals on shift
• 50% staff discount (25% friends & family)
• Birthday day off
• Wellbeing support
• Exclusive hospitality rewards

Be part of a team-first business where teamwork makes the magic.