Duty Manager: Lead Service Excellence & Team Growth

Mitchells & Butlers PLC; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Edinburgh is seeking a Duty Manager at Toby Carvery to assist the General Manager in daily operations and ensure exceptional guest experiences. The successful candidate will lead, train, and inspire the team while striving to meet business targets. This is a fantastic opportunity for those with management experience who are passionate about delivering quality service. The role offers flexible shifts, generous discounts, and various employee benefits.

Benefits

Flexible shifts

33% discount across all brands

Wagestream financial toolkit

Discounts on gym memberships

25 days paid holiday

Free employee helpline

Qualifications

• Experience in management roles, ideally in hospitality.
• Ability to lead a team effectively.
• Strong commitment to customer service.

Responsibilities

• Assist the General Manager in daily operations.
• Train and motivate team members.
• Ensure high-quality food and service.

Skills

Management experience

Team training and inspiration

Customer service orientation

Job description

A leading hospitality company in Edinburgh is seeking a Duty Manager at Toby Carvery to assist the General Manager in daily operations and ensure exceptional guest experiences. The successful candidate will lead, train, and inspire the team while striving to meet business targets. This is a fantastic opportunity for those with management experience who are passionate about delivering quality service. The role offers flexible shifts, generous discounts, and various employee benefits.