Duty Manager — Lead Guest Experience & Team

Premier Inn; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in the UK seeks a Duty Manager for its Bournemouth Westbourne location. The successful candidate will leverage their leadership experience to oversee hotel operations, ensure health & safety compliance, and deliver exceptional customer service. This permanent position offers a competitive pay rate of up to £13.36 per hour for 20 hours a week, along with extensive training and benefits.

Benefits

Training and support

Discounts on Premier Inn rooms and meals

Company pension and savings schemes

Various shopping and utility discounts

Qualifications

• Experience in retail or similar roles is essential.
• Ability to inspire and lead a team.
• Strong commitment to delivering outstanding customer service.

Responsibilities

• Manage the day-to-day operations of the hotel.
• Ensure compliance with health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership experience

Customer experience management

Communication skills

Organisational skills

Job description

A leading hotel chain in the UK seeks a Duty Manager for its Bournemouth Westbourne location. The successful candidate will leverage their leadership experience to oversee hotel operations, ensure health & safety compliance, and deliver exceptional customer service. This permanent position offers a competitive pay rate of up to £13.36 per hour for 20 hours a week, along with extensive training and benefits.