Duty Manager - Hospitality Leader (Flexible Hours)

Whitbread Plc; Hemel Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Duty Manager for their Hemel Hempstead West Premier Inn location. This role involves leading a dedicated team to ensure a welcoming and safe hotel experience. Ideal candidates will have previous leadership experience in a retail environment and a passion for delivering exceptional customer service. The position offers a permanent contract with competitive pay and various employee benefits.

Benefits

Up to 60% off hotel rooms

25% off meals

Company pension scheme

Discounts on various services

Qualifications

• Experience in retail or other management roles.
• Ability to deliver outstanding customer experience.
• Proven leadership skills managing a high-performing team.

Responsibilities

• Manage a reliable, high-performing team ensuring smooth hotel operations.
• Uphold health & safety standards for guests and staff.
• Create exceptional guest experiences at the hotel.

Skills

Leadership experience

Customer service

Organisational skills

Communication skills

Job description

A leading hospitality company is seeking a Duty Manager for their Hemel Hempstead West Premier Inn location. This role involves leading a dedicated team to ensure a welcoming and safe hotel experience. Ideal candidates will have previous leadership experience in a retail environment and a passion for delivering exceptional customer service. The position offers a permanent contract with competitive pay and various employee benefits.