Duty Manager — Guest Experience, Spa & Gym Access

The Newt in Somerset; Castle Cary; On-site; GBP 32,000; Full time

Job summary

A renowned boutique hotel in Castle Cary is seeking a Duty Manager to enhance the guest experience. The role involves overseeing daily operations, ensuring exceptional hospitality, and managing staff development. Candidates should have hospitality experience and excellent time management skills. Offering competitive compensation and multiple employee perks including gym access, discounts, and recognition programs.

Benefits

Complimentary gym use

Access to Spa and swimming pools

30% discount for colleagues

Discounted hotel stays

Complimentary garden membership

Meal provided during shifts

Employee Assistance Programme

Team engagement activities

Access to earnings anytime

Up to 30 days annual leave

Qualifications

• A minimum of hospitality industry experience is essential.
• Capability to manage time effectively and prioritize tasks.
• Strong attention to detail.

Responsibilities

• Guide the host team through daily operations and guest interactions.
• Perform daily Duty Manager shifts and ensure high guest care standards.
• Aid in recruitment, training, and team development.

Skills

Hospitality industry experience

High attention to detail

Excellent time management and prioritisation skills

Microsoft office and basic computer skills

Job description

A renowned boutique hotel in Castle Cary is seeking a Duty Manager to enhance the guest experience. The role involves overseeing daily operations, ensuring exceptional hospitality, and managing staff development. Candidates should have hospitality experience and excellent time management skills. Offering competitive compensation and multiple employee perks including gym access, discounts, and recognition programs.