Duty Manager Full Time

Nuffield Health; Wallsend; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading healthcare charity in Wallsend is seeking a Duty Manager to oversee club operations and ensure member satisfaction. You will lead a team, support health and safety protocols, and help achieve sales targets. Ideal candidates should have sales experience, excellent communication skills, and a passion for customer service. This full-time position offers up to £26,299 per annum along with a range of fitness and lifestyle benefits.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience is required.
• Must be enthusiastic with excellent communication skills.
• Candidates should share a passion for excellent customer service.

Responsibilities

• Ensure smooth running of the club, including opening and closing.
• Prioritize member satisfaction and engage with members.
• Support and guide colleagues while upholding quality standards.
• Conduct tours for prospective members.
• Oversee health and safety protocols.
• Achieve sales targets.
• Be able to swim and willing to undergo training.

Skills

Sales experience

Excellent communication skills

Can-do attitude

Customer service passion

Ability to swim to a high standard

Job description

Duty Manager

Gosforth | Fitness and Wellbeing Club | Permanent | Full Time

Up to £26,299 per annum

40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our Gosforth gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will :

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.