Duty Manager - Colchester

4Leisure Recruitment Careers; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading leisure services provider is seeking a Duty Manager for its leisure centres in Colchester. The role involves managing day-to-day operations, overseeing staff, and ensuring excellent customer service. Candidates should be proactive and have experience in a customer-focused environment. Flexible shifts including evenings and weekends are required. Join a dynamic team making a meaningful impact on community health and wellbeing.

Qualifications

• Experience managing teams in a leisure setting.
• Ability to manage shifts across multiple sites.
• Proven track record in delivering excellent customer service.

Responsibilities

• Lead day-to-day operations of leisure centres.
• Ensure health and safety protocols are followed.
• Manage staffing and cash banking.

Skills

Customer service

Leadership

Health and safety compliance

Job description

Role : Duty Manager

Location : Colchester

Salary : £16.50 per hour (paid fortnightly)

Hours : 16 : 00–23 : 00, 1-3 shifts per week, with the 1st 2-3 shifts consisting of training

We are working on behalf of a leading leisure services provider to recruit a Duty Manager to join a dynamic and customer-focused team operating across two leisure centres in Colchester. This is a fantastic opportunity to step into a vital role supporting community health and wellbeing with flexible working.

About the Role

You will play a key part in leading the day-to-day operations of busy, multi-functional leisure centres. This includes managing staff such as lifeguards and supervisors, ensuring health and safety protocols are followed, and maintaining excellent customer service standards.

You will be required to work across two sites and be flexible to cover a variety of shifts, including weekends and evenings, is essential.

Key Responsibilities

• Managing both leisure centres during your shifts
• Setting up equipment
• Cash banking
• Create a welcoming and safe environment for customers
• Dealing with customer enquiries

About You

We're looking for a proactive, hands-on individual with a passion for leisure and fitness. You'll have :

Experience working directly with customers, preferably in the leis...