Duty Manager - Casual - Halstead Leisure Centre

Freedom Leisure; Halstead; On-site; Part time

Job summary

A charitable leisure trust in Halstead is looking for a Duty Manager to support the delivery of services at the leisure centre. In this role, you will manage a team, ensure excellent customer service, and contribute to the successful operation of the centre. Ideal candidates will have experience in duty management and a passion for enhancing community health through leisure facilities. This position offers flexible working hours and potential career development opportunities.

Benefits

Flexible working hours

Training and development provided

Discounted Staff Membership

Paid annual leave

Qualifications

• 2 years prior experience working in a Duty Management or similar role.
• Experience of problem solving, customer service and staff management.
• RLSS National pool qualification, desirable as training can be provided.

Responsibilities

• Manage and develop a motivated team of operational staff.
• Responsible for the day-to-day duty management of the leisure centre.
• Contribute to the business and budgetary performance of the centre.

Skills

Team management

Customer service

Problem solving

Flexibility

Job description

Duty Manager - Casual - Halstead Leisure Centre

Freedom Leisure
Halstead

£22,946 per year - estimated

Contract

Join the Energy at Freedom Leisure - Do Good Feel Good!

At Freedom Leisure, we're all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it's our people who make the difference.

As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We're all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported, and inspired.

If you're passionate about helping others and love creating great experiences, you'll feel right at home with us. You don't need to be an expert to get started - we'll give you all the training and support you need. With over 130 centres across England and Wales, there's loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We're proud to be a workplace where everyone is welcome, valued, and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

Our Centre Management Team help to provide the services and activities that have a hugely positive impact in our local communities. To achieve this we are recruiting a Duty Manager to work at our Leisure Centre. As an integral part of the site team your work will support the delivery of a huge variety of services and ensure our customers receive an excellent experience at our centre.

The role will be busy and varied, no two days will be the same. You will have a good level of autonomy and we'll be interested in your ideas and suggestions. You will be involved in managing a motivated staff team, organising events and activities, helping customers, making plans for the centre and contributing to genuinely improving peoples' lives through leisure.

Hours: Casual hours, as and when required.

Requirements

• To actively manage and develop and motivate a team of operational staff
• To be responsible for the day to day duty management and running of the leisure centre to the highest standard
• To contribute to and understand the business and budgetary performance of the centre
• To be a proactive member of the leisure centre team
• A passion for the industry demonstrated through continuous professional development
• Experience of problem solving, customer service and staff management
• 2 years prior experience working in a Duty Management or similar role
• To be able to work flexibly with a level of autonomy and decision making confidence
• Able to think on your feet and respond to variable demands
• RLSS National pool qualification, desirable as training can be provided
• Enhanced DBS check

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Flexible working hours
• Training and development provided
• Paid annual leave
• Fun and busy environment
• Discounted Staff Membership
• Potential permanent work opportunities
• Opportunities to build an exciting career
• Rewarding role supporting health & fitness in the community

Closing date: 31st October 2025

Salary: up to £12.58 per hour