Duty Manager - Boutique Hotel

Sterling Cross Trading LLP; Oban; On-site; GBP 27,000 - 33,000; Full time

Job summary

A well-established hotel in Oban is seeking a dedicated Duty Manager to oversee daily operations and deliver exceptional guest experiences. The ideal candidate will have at least a year of supervisory experience, demonstrate a passion for hospitality, and lead by example. This role offers a competitive salary, staff accommodations, and opportunities for professional growth within a supportive environment focused on employee development.

Benefits

Competitive salary up to £32,500

Staff accommodation available

Breakfast and dinner provided

Supportive working culture

Opportunities for progression

Discounted hotel stays

Qualifications

• At least 1 year's experience in a similar supervisory or duty management role.
• A genuine passion for hospitality and guest service.
• Ability to lead and maintain high standards across all departments.

Responsibilities

• Ensure the smooth daily running of the hotel and uphold consistently high standards.
• Create a positive working environment, motivating and supporting staff.
• Maximise sales through effective promotion and upselling.
• Maintain control over stock, costs, and expenditure.

Skills

Passion for hospitality

Reliability

Proactive attitude

Leadership by example

Job description

Are you a motivated hospitality professional looking to take the next step in your career? We're working with a well-established hotel in the beautiful coastal town of Oban, seeking a dedicated Duty Manager to join their growing team. This is a fantastic opportunity for someone passionate about delivering exceptional guest experiences while developing their own career within a supportive and people-focused environment.

About the Hotel (Client Confidential)

Our client is part of a highly respected hotel group known for investing in its people. Their culture is built around engagement, development, and genuine care for their teams. They believe motivated and happy staff are key to providing outstanding hospitality, and they actively encourage creativity, collaboration and career progression. Team members also benefit from long-term development opportunities and discounted hotel stays within the wider group.

What's on Offer

• Competitive salary up to 32,500, depending on experience
• Staff accommodation available on-site (240 per month, bills included)
• Breakfast and dinner provided
• Supportive working culture with a strong focus on development
• Opportunities for progression within a well-regarded hotel group
• Incentives and discounted stays for family and friends

Requirements

• Have at least 1 year's experience in a similar supervisory or duty management role
• Demonstrate a genuine passion for hospitality and guest service
• Be reliable, proactive, and keen to learn
• Lead by example and maintain high standards across all departments

Key Responsibilities

• Ensure the smooth daily running of the hotel and uphold consistently high standards
• Create a positive working environment, motivating and supporting staff
• Look for every opportunity to maximise sales through effective promotion and upselling
• Work within departmental budgets, maintaining control over stock, costs, and expenditure

If you're enthusiastic, service-driven, and ready to develop your career in a scenic and supportive setting, we'd love to hear from you.